Operations Administrator

About us

Acorn Safety Services

Company description

Acorn Safety Services provide outstanding legionella, fire and health and safety support to our clients across the UK in both the construction industry and across all small business sectors.

Acorn Safety Services provides a UK\-wide service.

Acorns Purpose is:

“ To continually make things better for staff and clients”

Our Missions is:

“ We remove construction workers and business owners health and safety problems without additional costs, delays or surprises”

Our Core Values are:

Quality \- Implement excellence in everything we do

Integrity \- Be honest and truthful

Respect \- Treat others how we wish to be treated

Teamwork \- Work together for the benefit of the team

Innovation \- Innovate to always be leading our industry.

Job description

Firstly, thank you for taking the time to read this job notice. I hope that you have exactly what we’re looking for in a candidate, so the team can take this posting down immediately and put you to work in the fun and rewarding position we have available.

Let me first begin by sharing a little about our company and the position we currently have available.

Acorn Safety Services is a successful fire, Health, Safety and Legionella consultancy. We service all business sectors specialising with construction.

Our services include health and safety consultancy services, CDM consultancy, construction site safety inspections, fire risk assessments, legionella risk management and training.

The Operations Administrator role fits into the operations department of our Northampton office.

Our offices is located in Northampton at, 25 Chartergate, Quarry Park Close, Moulton Park, Northampton, NN3 6QB.

The Role

Operations Administrator

Primary Purpose
The Operations Administrator at Acorn Safety Services plays a crucial role in ensuring the smooth and efficient operation of our business. As the first point of contact for colleagues, clients, and visitors, you will be the welcoming face of our company, providing essential administrative support to different departments to help us achieve our mission of removing property managers' compliance problems without additional costs, delays, or surprises. Your role will be pivotal in maintaining the high standards of quality, integrity, and teamwork that are the foundation of our core values.

Role Description

As the Operations Administrator, you will be responsible for acting as a first point of contact for colleagues, clients, and visitors. You will handle incoming phone calls, respond to emails, and direct enquiries to the appropriate individual or department, ensuring that all interactions are managed with the highest level of professionalism and efficiency.

You will prepare documents, reports, and correspondence to support various operational activities. This includes ensuring that all documentation is accurate, formatted correctly, and delivered in a timely manner.

Support will be provided to the accounts department by assisting with invoicing queries, ensuring that all financial transactions are processed smoothly and efficiently.

You will assist with travel arrangements, including the booking of transport and accommodation, to ensure that our team can operate effectively across various locations.

The role involves checking client data to ensure it is correct and updated. Any anomalies must be reported promptly to maintain data integrity.

Raising of works orders is a key responsibility, requiring attention to detail and accuracy to ensure that all orders are processed correctly and efficiently.

You will be responsible for managing the reporting system, ensuring that Key Performance Indicators (KPIs) are met, reports are formatted correctly, and reports are sent ready for invoicing.

Assisting the Operations Manager with booking in sites for consultants is another essential aspect of the role, ensuring that all bookings are coordinated effectively to support our consultancy operations.

Skills Required:

\- ‘Can do’ attitude

\- Must have minimum C grades in English and Maths or equivalent / higher qualification or suitable previous experience.

\- Great communications skills verbally and written

\- Flexibility

\- Time management

\- Team player

\- Pro\-active

Package

\- 23 Days Holiday \+ Bank Holidays \+ Birthday off

\- Christmas Shutdown

\- Laptop provided

\- Contributory pension scheme

\- Social Events

\*We recognise that candidates may not have extensive experience across all disciplines of our services and training will be provided to the right candidates.

Acorn Safety Services provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Job Types: Full\-time, Permanent

Job Types: Full\-time, Permanent

Pay: £28,000\.00\-£30,000\.00 per year

Benefits:

• Company pension


• On\-site parking

• Northampton NN3 6QB: reliably commute or plan to relocate before starting work (required)

• Business development: 1 year (preferred)

• Driving Licence (preferred)

This listing is from indeed. View original listing ↗