Operational Risk Manager

Closing date for applications: 23/06/2026

Location Amsterdam, Netherlands

Job typePermanent \| Contract typeFull Time

Remote / On\-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day\-to\-day responsibilities. Check the job description for full details.

\#R\-00278220

Job description
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This role is based in Netherlands and as such all normal working days must be carried out in Netherlands.

Join us as an Operational Risk Manager

• This key role will see you providing oversight and challenge to the first line of defence on material risks, their impact on risk appetite and overall adherence to the operational risk framework and applicable EU regulations


• We'll look to you to provide technical expertise and challenge to the development of a risk appetite framework for execution related operational risks focused on ICT/cyber, Outsourcing and Operational Resilience


• You'll have a real opportunity to add value and deliver lasting results in this role, while building meaningful relationships with a wide variety of stakeholders

As an Operational Risk Manager, you’ll be overseeing the operational risk framework in each business to make sure it’s fit for purpose including communication, training and awareness of these frameworks and the three lines of defence model, including conducting suitable assurance.

Alongside this, you’ll be providing a credible, second line of defence challenge to business senior management, business teams and policy standard owners on the effective management of operational risks.

You'll also be:

• Detecting inadequate or ineffective controls to mitigate execution related operational risk to the desired level and challenging the appropriateness of risk appetite


• Gathering intelligence and building actionable insights, using internal and external sources, and validating the identification and assessment of operational risk, highlighting any material risks overlooked


• Undertaking regular business reviews of material risks and of adherence across all operational risk, and using the output to inform debate and action with business executives and senior management


• Providing expertise to business management and policy standard owners on the identification, assessment and control of operational risk


• Driving focus and action on building a strong level of resilience into critical processes in the bank through influence and challenge at senior levels

We're looking for someone with significant financial services experience involving senior management positions, and a strong track record of delivery across multiple businesses, involving complex stakeholder, process and technology issues. Along with this, you’ll have knowledge of the regulatory environment pertaining to large, complex financial service organisations and the ability to maintain industry risk management leadership with high levels of awareness of front line processes, including hands on practical experience.

You'll also need:

• Experience in operational risk methodologies including EU regulations, capital adequacy requirements, framework design and deployment and oversight challenge


• A strong understanding of operational risks relevant to key business activities undertaken in a financial services organisation


• A proven track record of practical application of controls to manage risk at a senior level


• Good working knowledge of Microsoft Excel, PowerPoint and Word


• The ability to consistently exercise sound and decisive judgement


• Strong communication and organisational skills

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