Operation Manager with strong F&B experience

Talbot Hotel Carlow, part of the Talbot Collection are recruiting for an experienced Operations Manager to join our exceptional team. The successful candidate will report to the General Manager. The successful candidate will have extensive food, beverage and banqueting experience, however, must also have had previous exposure to overall operations. The Operations Manager will be responsible for overseeing the hotel operation in the General Managers absence. The Talbot Collection are one of the *Best Places to Work 2026* as awarded by the Great Place to Work. Come experience it for yourself and join our team.

Excellent attention to detail and a commitment to service quality and consistent standards is essential. Must be flexible and available to work shift work and weekends.

Main Duties:

• To oversee the running of the hotel operation for the General Manager in their absence;


• To ensure that our guests receive 'excellent friendly service' by all our team members, every time.


• To manage all guest queries and complaints professionally and competently, exceeding guest expectations, where possible;


• Work closely with all Heads of Department to establish and implement standards and procedures within all departments, ensuring that we deliver consistent and quality standards in all we do:


• To ensure that the team are appropriately trained to carry out their duties effectively and to company standards;


• To develop a positive and professional working relationship with the GM, HOD and all team members alike;


• To work with the Head Chef in reviewing menus and standards for all food service outlets on an ongoing basis, ensuring that the quality of food delivered meets customer expectations, every time;


• To work closely with the GM in achieving budget each year with particular attention to revenue generation and cost management in terms of wage costs, energy consumption, food margins and drink margins;


• To encourage and foster a team culture of positivity, respect, quality, progression and excellence, in conjunction with the GM, HR Manager and the broader HOD team, thus maximising job satisfaction and productivity;


• To ensure that we are adequately resourced at all times, and that the team are competently trained. Ensure we have the right people, with the right skills, in the right place at the right time.

• Have a minimum of 6 years' food, beverage and banqueting experience;


• Have good financial acumen and 3 years' experience managing rosters, wages, stock and margins;


• Must have extensive food, beverage and banqueting experience;


• Be passionate and motivated by guest satisfaction and the achievement of results;


• Be organised and have excellent attention to detail;


• Be a team player and have exceptional communication and interpersonal skills. Qualification in people management or supervisory an advantage.

• Contributory company pension scheme.


• Company Life Insurance Scheme


• Free parking


• Staff meals


• Talbot Collection Friends and Family Rates


• Training and Development Opportunities \- we invest in our people


• Being part of a progressive \& growing company.

This listing is from indeed. View original listing ↗