Office Services Assistant.
Office Services Assistant.
This extremely friendly and team oriented professional services organisation has an excellent market reputation and is now looking for a new member of staff to work as an Office Services Assistant at their City of London offices. They are very open to both UK passport holders and candidates on Youth Mobility Scheme visas.
This role forms part of their Professional Support team, a people-focused and service-driven team responsible for ensuring their office environment meets the needs of company colleagues. From greeting clients to managing facilities, the team ensures the workplace is safe, efficient, and welcoming.
Duties include:
Managing tickets via our ticketing system by taking ownership of tickets, coordinating, and arranging the appropriate actions to ensure timely resolution
Understand the H&S side of this role and incorporate it into daily tasks and weekly H&S checks
Carry out morning floor walks to identify any facilities issues, resolving minor items directly and raising tickets for further action where required
Assist with allocating access fobs and building key management
Working with contractors to ensure they receive the site induction, that all works are done
Manage archiving tasks in accordance with internal procedures and GDPR guidelines, supporting the secure storage and destruction of records
Prepare meeting rooms and event spaces according to specific requirements, ensuring all equipment, furniture, and materials are in place and the environment is clean, professional, and ready for use
Receive and distribute fresh fruit deliveries to all tea kitchens across the building three times a week
Handle all incoming and outgoing mail and deliveries efficiently
Sign for parcels, packages, and courier items, ensuring prompt notification or delivery to recipients
Open, sort, and scan regular mail for internal distribution
Frank outgoing mail and manage international post by logging details online and notifying team administrators of tracking numbers
Take responsibility for keeping the mailroom clean, tidy, and well-organised to support smooth daily operations and a professional appearance
Monitor printer supplies throughout the building, ensuring paper is replenished regularly and low toner alerts are addressed promptly to minimise disruption
Order consumables and maintain account balances for the franking machine to ensure uninterrupted service
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