Office Manager

Office Manager

Totterdown, Bristol BS4 2AG

£31,844 pro rata (£16\.33 per hour)

Term Time: 20 hours per week Monday to Thursday, 12\.30pm–5\.30pm

School Holidays: 10 hours per week Monday to Thursday, 8\.00am–10\.15am

Some flexibility in working hours will be considered for the right candidate.

About Us

For nearly 50 years, Totterdown Children's Community Workshop (TCCW) has provided high\-quality after school and holiday club provision for local children aged 4–12\. As a registered charity, we are committed to creating a safe, inclusive and stimulating environment where children can learn, play and thrive.

Funded by parent and carer fees and overseen by a voluntary Management Committee, TCCW is supported by an experienced and dedicated staff team who are passionate about making a positive difference in the lives of local children and families.

The Role

We are looking for a highly organised, proactive and community\-minded Business Operations Manager to join our team.

This is a varied and rewarding role at the heart of our organisation. Working closely with the Play Manager and Management Committee, you will help ensure the smooth, safe and sustainable operation of our After School and Holiday Clubs.

You will take responsibility for a broad range of business functions, including operations, staffing, finance, administration, parent communications and business development, helping to ensure that TCCW continues to thrive for years to come.

Key Responsibilities

● Support compliance with charity, safeguarding and regulatory requirements

● Assist with operational planning and performance monitoring

● Manage staff rotas and staffing administration

● Maintain HR records and coordinate recruitment, onboarding and DBS processes

● Coordinate staff training and compliance requirements

● Reconcile payments and maintain financial records

● Process invoices, payroll information and expenses

● Monitor outstanding fees and communicate with families regarding payments

● Manage bookings, registrations and attendance records

● Respond to parent enquiries and day\-to\-day communications

● Build and maintain positive relationships with families, schools and community partners

● Support marketing, communications and growth initiatives

● Coordinate maintenance, repairs and equipment purchases

● Arrange IT support and operational supplies as required

Skills and Experience

Essential

● Experience in an operational, administrative or business support role

● Ability to manage a varied workload independently and prioritise effectively

● Excellent organisational and communication skills

● Strong attention to detail

● Good IT skills, including Microsoft Office and email systems

● Good numeracy and record\-keeping skills

Desirable

● Experience working within a childcare, education or community setting

● Knowledge of charity operations or governance

● Experience of supervising staff or volunteers

What We Offer

● The opportunity to play a key role in a well\-established and respected local charity

● Flexible working arrangements

● A supportive and friendly working environment

● Meaningful work that makes a real difference to local children and families

● The chance to be part of a valued community organisation with a long history of serving Totterdown families

How to Apply

To apply, please email tccw@hotmail.co.uk to request an application form and full job description.

Applications will be reviewed on a rolling basis, and interviews will be arranged as suitable candidates apply. Early applications are encouraged.

TCCW is committed to safeguarding and promoting the welfare of children. The successful applicant will be subject to an enhanced DBS check and satisfactory references.

Pay: £31,844\.00 per year

Work Location: In person

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