Office Administrator

Hemel Hempstead (HP2 7DU) \| Full\-time, permanent \| £38,000–£42,000 DOE

JOVELA is a fast\-growing eCommerce business selling consumer products across Amazon, TikTok Shop, eBay, B\&Q, Shopify and more. We need an experienced coordinator who will own our day\-to\-day operations. You'll be the go\-to person for how the office, logistics, HR admin and customer service run.

This isn't a task taking role. You'll run it, improve it, and solve problems before they reach anyone else.

You'll be responsible for:

• Office: admin, calls, post, supplier and service contracts, consumables, records, and team events.


• HR admin: job adverts, CV screening, interviews, onboarding, employee records, and liaison with payroll.


• Logistics: coordinating UK, EU and international shipments with carriers, forwarders and hauliers, and chasing delays.


• Customer service: supervising our remote CS staff, overseeing cases and returns, and handling carrier claims.


• Health \& safety: maintaining records, arranging training, and running routine fire and safety checks.

You'll need:

• Proven experience in an office, operations or admin role, ideally in eCommerce, logistics or a fast\-paced SME.


• A track record of taking ownership: you spot what needs doing and get it done.


• Strong organisation, attention to detail, and clear communication.


• Good Microsoft Office skills.

We offer: 3:30 pm Friday finish, free parking, team lunches, company events, employee discount, casual dress, a company pension, and 1 day's extra annual leave per year of service

Hours: Mon–Fri, 9 am–5 pm, office\-based

Pay: £38,000\.00\-£42,000\.00 per year

Benefits:

• Casual dress


• Company events


• Company pension


• Employee discount


• Free parking


• On\-site parking


• Sick pay

Ability to commute/relocate:

• Hemel Hempstead, Hertfordshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

This listing is from Indeed. View original listing ↗