Ocean Import Coordinator

We are working with a medium sized forwarder who has an exciting opportunity in their Totton office near Southampton for an Ocean Import Co-ordinator.

Working within the Ocean team department, good start to finish Ocean Import experience.

Role Involves:

• Day to day responsibility for customer service delivery to Ocean Import customers.


• Start to Finish role including communication, customs entries, invoicing, File creation, KPI management and reports.


• Follow up and resolve all operational issues/customer service concerns raised.


• Manage and maintain customer KPI expectations.


• Promote business development, ensuring all opportunities from existing business are followed up through telephone sales.


• Contribute to ongoing operational development and cost saving measures.


• Establish, manage and maintain internal and external relationships.

• Good start to finish Ocean Import experience, including good customs.


• Good IT skills including Excel, CRM database and Box Top.


• Enjoy working with customers and building relationships.


• Happy working within a target driven environment.


• Excellent communication, organisational skills.


• Good Customs experience.

Salary depends on experience.

If you do not hear from us within 7 days, your application has been unsuccessful

This listing is from Reed. View original listing ↗