Ocean Freight Specialist
A fantastic opportunity has arisen for an experienced Ocean Freight Specialist to join a growing and ambitious logistics business based near Heathrow.
Our client is a part of a well-established logistics organisation operating across a global freight network, with the global business spanning more than 210 countries. Due to continued growth, they are now looking to strengthen their ocean freight division with the addition of an experienced freight professional.
This is an excellent opportunity for someone with strong ocean freight imports and exports experience who enjoys building client relationships while managing the operational side of freight forwarding. You will also be exposed to Air and road freight, but Ocean is mode they need you to have experience within!
Duties and Responsibilities of an Ocean Freight Specialist : • Managing key ocean freight customer accounts and building long-term client relationships
- Handling ocean freight import and export shipments from quotation through to completion and final billing
- Acting as the main point of contact for customers, ensuring a high level of service at all times
- Completing customs formalities using CNS and Destin8 systems
- Coordinating import deliveries and export collections
- Raising and managing freight files accurately within BoxTop systems
- Negotiating rates with shipping lines and merchant hauliers
- Planning cost-effective and efficient freight movements
- Managing relationships with carriers, freight forwarders and third-party logistics providers
- Ensuring compliance with UK and international customs regulations
- Monitoring shipment performance, KPIs and service standards
- Resolving operational issues and customer queries proactively
- Supporting business growth through excellent customer service and account development
- Previous experience within freight forwarding, logistics or supply chain operations
- Strong ocean freight import and export experience
- Experience managing customer accounts within freight forwarding
- Knowledge of customs procedures and compliance requirements
- Experience using ASM Sequoia, CNS and Destin8 systems
- Strong commercial awareness and negotiation skills
- Excellent organisational and problem-solving abilities
- The ability to manage multiple shipments within a fast-paced environment
- A proactive and adaptable approach to work
- Strong communication and relationship management skills
- A full clean driving licence and access to their own vehicle
- Informal company bonus scheme
- Company mobile phone and laptop
- Opportunity for hybrid working
- Career progression within a growing logistics business and exposure to international freight operations and cross-trade shipments
- Supportive and collaborative working environment
- Career progression within a growing logistics business and exposure to international freight operations and cross-trade shipments
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