Night Porter
\`\`\`Duties:\`\`\`
\- Clean and maintain the appearance of the hotel lobby, hallways, restrooms, and other public areas
\- Ensure that all areas are well\-stocked with necessary supplies
\- Assist guests with their luggage and provide excellent customer service
\- Respond promptly to guest requests and inquiries
\- Maintain a safe and secure environment for guests and staff
\- Perform light maintenance tasks as needed
\- Serve guest in Bar when require
\- Prepare food for room Service
\- Providing Support in Late Night Check in / Out Process
\-Provide Support in Running Night Audit
\-Provide Support in Daily Reception Task
\`\`\`Skills:\`\`\`
\- Hospitality: Provide friendly and welcoming service to all guests
\- Phone etiquette: Ability to handle phone calls professionally and efficiently
\- Hotel experience: Familiarity with hotel operations and guest services
\- Guest services: Able to anticipate and fulfill guest needs in a timely manner
\- Multilingual/Bilingual: Proficiency in multiple languages is a plus
\- Crisis Management \- Support Night Duty Manager in crisis situation
We are looking for a reliable and customer\-oriented Porter to join our team. As a Porter, you will play a key role in ensuring that our guests have a pleasant and comfortable stay at our hotel. Your attention to detail, excellent communication skills, and ability to provide exceptional customer service will contribute to the overall success of our establishment.
If you are passionate about hospitality, have previous experience working in a hotel environment, and possess excellent interpersonal skills, we would love to hear from you. Apply today to join our team of dedicated professionals!
Job Type: Part\-time
Pay: £12\.71 per hour
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
This listing is from indeed. View original listing ↗