Network Supply Chain Manager

About The Role

Supply Chain Manager – Network Field Operations

Field Based \| Nationwide Travel \| Full\-time

Grade D \- Competitive Salary \| 10% Bonus \| Car/Cash Allowance \| Comprehensive Benefits

Shape the Future of HomeServe's Contractor Network

At HomeServe, our contractor network is at the heart of delivering outstanding service to our customers every day. We're looking for an experienced and commercially minded Supply Chain Manager to join our Service Operations team and play a pivotal role in developing, strengthening and optimising our nationwide supply chain.

Reporting to the Head of Supply Chain Service Operations, you'll be responsible for managing contractor relationships across multiple trades, ensuring we maintain the right capacity, capability and quality standards to support both current and future business needs.

This is an exciting opportunity for a relationship\-focused professional who thrives on influencing, negotiating and driving operational excellence. You'll have the opportunity to shape strategy, improve performance and make a significant impact on customer outcomes across the UK.

What You'll Be Doing
As Supply Chain Manager, you will:

• Deliver the HomeServe Supply Chain Strategy, ensuring a robust and scalable contractor network.


• Identify, attract and onboard new contractors to strengthen network capacity and capability.


• Build and maintain a pipeline of high quality contractors to meet changing business demands.


• Work closely with Area Service Managers to develop regional capacity plans and allocate work effectively.


• Act as the key relationship manager during contractor selection, onboarding and induction, ensuring a smooth transition into operational delivery.


• Lead commercial negotiations, agreeing rates and contractual terms while ensuring accurate system and contract documentation.


• Conduct cost audits, benchmarking exercises and spend analysis to identify efficiencies and opportunities for cost savings.


• Support contractor performance management through regular review meetings, improvement plans and operational performance monitoring.


• Analyse performance data and business intelligence to identify trends, risks and opportunities.


• Drive continuous improvement initiatives that enhance service delivery, contractor engagement and customer satisfaction.

About You

We're looking for someone who can balance strategic thinking with strong operational delivery and stakeholder management.

Essential Experience \& Skills

• Proven experience within a Supply Chain, Supplier Management or Contractor Network role.


• Strong commercial awareness with excellent negotiation and influencing skills.


• Ability to analyse, interpret and present operational and financial data.


• Excellent communication skills, both written and verbal.


• Experience building and maintaining effective relationships with stakeholders at all levels.


• Strong understanding of field\-based service operations and customer focused environments.


• A proactive approach to problem solving and continuous improvement.

• Knowledge of a multitude of trades.


• Experience managing a nationwide contractor network.


• Evidence of continuing professional development.


• Understanding of resource planning and operational performance management.

About Us

Why Join HomeServe?

At HomeServe, you'll join a business that genuinely values innovation, collaboration and customer excellence. In return for your expertise, you'll have the opportunity to:

• Influence a critical area of the business with nationwide impact.


• Work closely with senior operational leaders and key stakeholders.


• Drive meaningful improvements in performance, efficiency and customer outcomes.


• Be part of a supportive and collaborative team environment.


• Access ongoing development and career progression opportunities.

If you're an experienced Supply Chain professional with a passion for building strong partnerships, driving performance and delivering operational excellence, we'd love to hear from you.

Apply today and help shape the future of HomeServe's contractor network.

This listing is from indeed. View original listing ↗