Nederlandstalige Stage CRM

Job Description
Are you looking for a Dutch and English spoken internship starting in February 2026 at an international company where you can develop hands\-on marketing experience, create engaging CRM content, and learn how to shape the customer journey? Then we have the perfect opportunity for you at Amplifon Nederland \| Beter Horen!

What will you do?

As a CRM Intern, you'll support our CRM team in developing and executing multi\-channel communication campaigns that strengthen customer engagement and loyalty. You'll gain hands\-on experience in creating content and learning how to build a personalized customer experience \- helping us reach people in meaningful, data\-driven ways.

Your main responsibilities will include:

• Supporting the CRM team in the creation and optimization of content for campaigns (emails, letters, and other communication materials);


• Assisting in the planning and execution of CRM campaigns that guide customers through different stages of their journey;


• Supporting stores by managing and following up on CRM\-related tickets and inquiries;


• Listening to customer calls at the call center to better understand customer needs, experiences, and expectations;


• Collaborating with internal teams such as marketing, digital, and retail to ensure consistent communication across all channels;


• Participating in day\-to\-day CRM activities and learning about customer segmentation, targeting, and personalization.

• An internship allowance of €400 gross per month (based on a 40\-hour week);


• The opportunity to work for a purpose\-driven organization where you can truly make a difference in people's lives;


• An internship at the world's largest hearing care retailer;


• A modern, sustainable, and inspiring office in Utrecht on the 18th floor, offering stunning views over the city;


• A smart working policy, allowing you to work from home a few days per week for a healthy work\-life balance;


• An internship at an international, inspiring company with great career opportunities;


• A delicious, free daily lunch with organic products (no need to make peanut butter sandwiches in the morning!);


• You'll be doing your internship alongside other interns from various departments. Amplifon actively encourages collaboration and engagement among interns to make your experience both fun and enriching.

• A HBO (bachelor's level) student in marketing, design, or a related field;


• Looking for a hands\-on internship of at least 32 hours per week for a minimum of 4 months;


• Fluent in Dutch (spoken and written) and English (C1/C2 level);


• Interested in CRM, customer engagement, and content creation;


• Detail\-oriented, creative, and eager to learn about how to build effective customer journeys;

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