National Account Manager

Job Title: National Account Manager

Department: Sales

Reports to: National Sales Manager

Hours of Work: 40 hours per week (however flexibility is essential for this role).

A high level of commitment is expected, commensurate with the importance of the position within the Company.

Town \& Country Fine Foods is an established national supplier of premium products for Fine Dining, Pastry and Hospitality in the UK.

The business views The National Account Mangers role as fundamental to its continuing growth. To be successful we must ensure that National Account Managers are fully aligned with company strategy and operate effectively in an increasingly demanding marketplace.

Purpose of the job

Reporting to the National Sales Manager, you will be responsible for developing and implementing annual Business Plans for an agreed portfolio of National Account Groups. The job\-holder will develop and maintain relationships with customers, maximise new business opportunities and devise strategies to gain profitable new business.

Core Responsibilities:

The job\-holder will be responsible for:

· Planning a sales and contact strategy to deliver results in line with Town \& Country Fine Foods growth targets. These plans will include the retention and development of existing business and aggressive activity to win new business.

· Building \& strengthening commercial relationships within new business opportunities.

· Execute contract negotiation and rebate negotiations with National Accounts.

· Understanding the different buying platforms used by National Account customers.

· Pro\-active prospecting and client networking, including face\-to\-face client meetings.

· Demonstrating products and services to clients to assist them in selecting those best suited to their needs.

· Liaising with Marketing and Purchasing departments to identify profitable business opportunities.

· Attending sales and other internal meetings as required and contributing positively to those sessions.

· Participation in presentations and exhibitions as required.

· Managing professional communication to customers about changes in Town \& Country Fine Foods (price increase, service level changes, product information)

· Maintaining an up\-to\-date diary and schedule detailing workloads and results of meetings in accordance with Company protocols.

· Supporting and actively promoting all Company marketing and sales initiatives.

· Providing accurate and timely Sales Forecasts for the account portfolio.

· Providing Senior Management team with information regarding the level of outside competition and general market activities.

· Representation of the company at key business events and using them to generate new business leads.

· Assisting Credit Management in the risk mitigation of bad debts.

· To maintain and care for all Company property including vehicle, IT and telecoms equipment.

• To maintain and submit on a timely basis all Company reporting, including expense forms and mileage reports, in accordance with Company protocols

The above list of job duties and responsibilities is not exclusive or exhaustive and the job\-holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

This position covers accounts on a national basis; therefore, travelling will be an essential part of this role. On average a National Account Manager can expect to work away 2/3 nights every week (depending on location).

The National Account Manager’s role is home\-based, however the successful candidate must have reasonable access to the Slough head office.

Person Specification for National Account Manager

Professional / Technical Qualifications

· A levels or Equivalent

· Grade C and above in Maths and English GSCE

· Proficiency in Microsoft Office, Word, PowerPoint and Excel.

· Degree level education.

Experience \& Job Knowledge

· Proven recent successful sales experience with National Groups in Foodservice.

· Knowledge of Menu Development and planning processes used by Catering Operators.

· In\-depth understanding of Supply Chain management in contemporary Foodservice markets

· Strong networking relationships with Wholesale and Distributors in Foodservice.

· Proven successful experience of field sales management.

· Experience of ‘multi\-temp’ product ranges.

· Knowledge of T\&CFF product areas.

· Familiarity with SAP systems.

Skills \& Competencies

· Excellent verbal and written communication skills

· Problem\-solving and analytical skills to interpret and report on sales performance and market trend information

· Ability to structure and negotiate pricing deals, rebates and incentives.

· Commercial awareness.

· Ability to demonstrate outstanding relationship skills.

· Strong organisational skills with the ability to plan and prioritise personal workload.

· Team Player able to contribute constructively to multi\-functional business challenges.

· Understanding of Quality Assurance processes.

· Food presentation skills.

Personal Qualities

· Dynamic, energetic and enthusiastic individual.

· Strong drive and work ethic.

· Strong negotiation and influencing skills.

· Must have the ability to work under pressure and meet deadlines while maintaining accuracy and professionalism.

· Resourceful and flexible, with a ‘hands\-on’ approach to work.

· Genuine interest and enthusiasm for the Foodservice market.

· Passionate about food.

Special Circumstances (if any)

· A valid full UK driver’s licence

· Based within reasonable travelling distance to Slough Head Office.

Job Type: Full\-time

Pay: £60,000\.00\-£65,000\.00 per year

Benefits:

• Company car


• Company pension


• Employee discount


• Free parking


• On\-site parking


• Sick pay

Work Location: Hybrid remote in Slough

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