via indeed · 3 June 2026 ·10 days ago

National Account Director - Waste

Mitie
Bristol Full-time
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National Account Director – Mitie Waste
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We're looking for a National Account Director to lead and grow some of Mitie Waste's most strategic, high\-value clients. This is a senior role combining commercial leadership, relationship management and operational delivery to drive long\-term success.

The Role

You'll be the senior point of contact for key national accounts, responsible for:

  • Driving account growth, retention and profitability

  • Leading commercial strategy and complex negotiations

  • Aligning internal teams to deliver a seamless, high\-quality service

  • Identifying and delivering new opportunities within existing accounts

You'll also provide leadership to a team of Account Managers, ensuring strong performance, forecasting and client satisfaction.

Key Responsibilities


  • Own and develop strategic national accounts, building strong senior stakeholder relationships

  • Define and deliver account strategies aligned to revenue and growth targets

  • Lead commercial negotiations (pricing, contracts, service agreements)

  • Identify growth opportunities through innovation and service improvement

  • Act as the senior escalation point for client issues, ensuring swift resolution

  • Coordinate cross\-functional teams to deliver consistent service across multiple sites

  • Lead, coach and manage account teams to achieve high performance

  • Drive continuous improvement using client feedback and performance data

  • Lead regular client reviews and maintain strong stakeholder engagement

What You'll Bring


  • Must have strong experience in waste management and recycling

  • Proven success managing large, complex national accounts

  • Commercial expertise in contracts, pricing and negotiations

  • Ability to influence and engage stakeholders at all levels

  • Experience leading teams and driving performance

  • Excellent communication, planning and organisational skills

  • Strong understanding of health \& safety and compliance

  • A proactive, solutions\-focused and relationship\-driven approach

Why Join Mitie Waste?


  • Work with high\-profile national clients

  • Play a key role in shaping commercial strategy and growth

  • Be part of a business that values innovation, collaboration and continuous improvement

This listing is from indeed. View original listing ↗

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