Mining Sales Engineer

Goal

The Mining Sales Engineer is responsible for supporting the successful development, planning, and execution of mining projects within HCME. The role combines technical mining application knowledge with project coordination, customer site studies, partnership development, and commercial support. The Mining Sales Engineer advises dealers and mining customers on improvements in operational efficiency improvements, lifecycle cost reduction, while supporting the Mining Sales team in translating technical and strategic opportunities into practical business solutions.

RESULT AREAS

Support

• Manage the successful planning and execution of major mining\-related projects within the assigned scope.


• Support Mining Sales in identifying, developing, and progressing customer opportunities related to mining applications and Zero Carbon solutions.


• Coordinate Zero Carbon related proof\-of\-concept studies and support follow\-up actions with internal and external stakeholders.


• Collect information on Global HCM Zero Carbon initiatives and translate this into clear internal updates, proposals, and business opportunities.


• Perform site studies on Zero Carbon possibilities and work together with the Mining Sales team at customer sites that could potentially evolve into green mining projects.


• Support dealers and customers with mining application studies, operational efficiency improvements, and lifecycle cost reduction opportunities.


• Contribute to the development and implementation of mining sales and mining application tools, work together with the support team on service concepts, and business improvement initiatives.


• Support the successful execution of life extension, overhaul, maintenance, service, and support related mining projects where relevant.

Advice

• Advise dealers and mining customers on the most effective mining application of equipment to improve uptime, efficiency, and cost performance.


• Provide recommendations on Zero Carbon mining opportunities, including possible transition paths, supporting technologies, and implementation considerations.


• Support Mining Sales in advising customers on the best mining and Zero Carbon solutions based on site\-specific studies and operational requirements.


• Advise internal stakeholders on Global HCM Zero Carbon strategy, studies, partnerships, and market developments relevant to HCME.


• Provide technical and commercial input to tenders, studies, proposals, and presentations related to mining projects and Zero Carbon opportunities.

Partnerships and Market Development

• Maintain and expand partnerships between HCME and Zero Carbon mining related companies such as infrastructure partners.


• Coordinate and participate in review meetings with strategic partners, dealers, customers, and internal stakeholders.


• Support the development of new mining and Zero Carbon business opportunities by combining technical insight, market knowledge, and customer needs.


• Gather and analyse information on mining trends, customer developments, competitive activities, and Zero Carbon market initiatives.


• Contribute to the strengthening of HCME’s position in mining support, service solutions, and Zero Carbon mining transition opportunities.

Training and Knowledge Sharing

• Provide training, coaching, and mentoring to mining\-related teams to support correct mining application understanding and operational efficiency awareness.


• Support dealers and customers in understanding maintenance strategies, life extension programs, and efficiency improvement opportunities.


• Prepare and deliver presentations, reports, and training materials related to mining applications, project support, and Zero Carbon initiatives.


• Share relevant insights from customer studies, POC results, global initiatives, and partner developments within the organization.


• Contribute to knowledge development across Mining Sales, Product Support, dealers, and related stakeholders.

Others

• Collect and analyze machine performance, utilization data, and Zero Carbon related study results.


• Organize and support mining meetings, project reviews, and Zero Carbon related sessions in cooperation with internal and external stakeholders.


• Prepare structured reports, recommendations, and presentations based on site studies, project outcomes, partner input, and market analyses.

Support internal alignment between Mining Sales, Product Support, dealers, HCM, and external partners on project and Zero Carbon related topics.

• Features

Communications (also in the English language)

• Sales department by providing information on mining projects, site studies, lifecycle cost analyses, and Zero Carbon opportunities.


• Dealers for giving instructions, informing, advising, and follow\-up of project actions and improvement opportunities.


• End users together with Mining Sales staff for advising on efficiency improvements, cost reduction, and Zero Carbon mining possibilities.


• HCM, in particular Mining Business Unit and Zero Carbon related stakeholders, on initiatives, studies, project progress, and ideas for improvements.


• Internal departments and HCME management concerning project progress, initiatives, partnerships, and results.

Authorities

• Organizing the work depending on priorities, project needs, and business opportunities.


• Organizing and planning job site visits, studies, and project\-related activities in order to support customers, dealers, and Mining Sales.


• Coordinating Zero Carbon related studies, project actions, and follow\-up activities within the assigned scope.


• Maintaining contact and correspondence with HCM, dealers, customers, and partners on matters relevant to the execution of the role.


• Setting up, supporting, and promoting mining application studies, service support concepts, and Zero Carbon related solutions together with Mining Sales and relevant stakeholders.


• Setting up and organizing mining application and Zero Carbon related training to all mining related teams.

Responsibilities

• Giving quick and correct response to dealer and customer questions related to mining applications, project support, and Zero Carbon opportunities.


• Managing assigned mining project activities and ensuring structured follow\-up of agreed actions with dealers, customers, and internal stakeholders.


• Performing site\-specific mining and Zero Carbon studies and translating findings into practical recommendations and action plans.


• Supporting the development and follow\-up of proof\-of\-concept studies and partnership initiatives.


• Ensuring the reputation of Hitachi is upheld and promoted in all contacts and activities.


• Comply with HCME’s code of conduct.


• Perform all work in accordance with company safety policies and procedures in a safe manner, which ensures the health and safety of all personnel.

Maintain a good working relationship with customers, peers, dealers, partners, and other departments.

• Required knowledge and competences


• Strong understanding of mining applications, mining equipment, and operational efficiency principles.


• Knowledge of lifecycle cost concepts, maintenance strategies, and mining support solutions.


• Affinity with Zero Carbon mining developments, electrification, energy\-related partnerships, and mining transition opportunities.


• Strong project coordination and stakeholder management skills.


• Strong analytical and reporting skills, with the ability to translate technical and study outcomes into practical business recommendations.


• Good communication and presentation skills.


• Ability to work independently in an international and cross\-functional environment.


• Training, coaching, and mentoring skills.


• Fluent in English; additional languages (f.e. Dutch, French) are a plus.


• Willingness to travel frequently to customer sites, dealers, and partners.

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