via indeed · 8 June 2026 ·5 days ago

Membership Manager

Kaine Management
Leicester volunteer Remote
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Job Summary

The Membership Manager will lead the development and coordination of the organisation’s membership programme, focusing on growing, engaging and retaining a diverse community of members. This role plays a key part in strengthening relationships, enhancing the member experience, and supporting the organisation’s mission through active engagement and community building.

About the Role

The Membership Manager is a key role within a collaborative, purpose\-driven environment. Combining strategic oversight with hands\-on delivery, the postholder will work closely with the wider team to develop initiatives that attract new members, deepen engagement, and foster a welcoming and inclusive community.

This role is well\-suited to someone who is organised, proactive and passionate about people, engagement, and community development.

Main Duties and Responsibilities

  • Support the development and delivery of a membership plan to grow and retain a diverse member base

  • Manage the member journey, ensuring a positive, inclusive and engaging experience from onboarding onwards

  • Lead on member communications and work with the team to promote membership opportunities

  • Maintain accurate membership records, monitor key metrics, and use insights to improve engagement

  • Support the planning and delivery of member events and initiatives that foster community and participation

Essential
  • Strong interest in membership, community engagement or audience development

  • Excellent communication and interpersonal skills

  • Good organisational skills and ability to manage tasks independently

  • Ability to work collaboratively within a team environment

  • Proactive, reliable and committed to delivering high\-quality outcomes

Desirable
  • Experience in membership, customer service or community\-focused roles

  • Familiarity with CRM systems or data management

  • Experience supporting events or engagement activities

  • Interest in the arts, cultural or charity sector

What’s in it for You
  • Opportunity to gain leadership experience in membership and community engagement

  • Develop skills in strategy, communications and programme delivery

  • Work within a supportive and collaborative team environment

  • Build your professional network

  • Contribute to a meaningful cause and make a positive impact

Work Location: Hybrid remote in Leicester LE1 1RE

This listing is from indeed. View original listing ↗

The market for this type of role

Similar openings
178
Management roles in Leicester
Full-time
80%
of Management roles in the UK
Remote possible
8%
of Management roles
📊 Management · the UK
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active jobs
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Remote
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Frequently asked questions

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