MedTech Logistics Operations Coordinator

We are seeking a dedicated MedTech Logistics Operations Coordinator to join our team in Woking. This full\-time, office\-based role is essential for the day\-to\-day coordination and execution of our logistics operations, ensuring that we deliver high\-quality service to our customers.

Responsibilities

The successful candidate will be responsible for:

• Operational Coordination: Ensure full visibility and control across all movements, supporting the planning and coordination of shipments, demo movements, collections, and deliveries.


• Job Management \& System Updates: Create and manage bookings in internal systems, update job statuses in real\-time, and maintain accurate records including delivery details and documentation.


• Customer Communication: Provide timely updates to customers regarding delivery timing, job progress, and status changes, while handling booking confirmations and general queries.


• Internal Communication \& Coordination: Coordinate with transport providers, warehouse teams, and operations colleagues to ensure accurate handovers and clear communication of job requirements.


• Issue Handling: Support the resolution of delays, missing information, and basic operational issues, escalating more complex issues to the Operational Account Lead or senior team.


• Process \& Compliance: Follow defined operating procedures (SOPs) for planning, execution, and documentation, ensuring consistent service delivery and adherence to operational standards.


• Team Support: Provide day\-to\-day support to the Operational Account Lead and the wider operations team, assisting with workload management and administrative tasks.

Requirements

The ideal candidate will possess

• Experience in logistics or operations coordination, preferably within the MedTech sector.


• Strong organizational skills and the ability to work under pressure to meet deadlines.


• Excellent communication skills, both verbal and written, with a focus on customer experience.


• A diligent approach to maintaining accuracy and consistency in all operational activities.

We offer a competitive salary ranging from £32,000 to £35,000, with the potential for negotiation for the right candidate. Additional benefits include:

• 20 days of holiday per year.


• Pension scheme.


• Opportunities for career progression and development within a rapidly growing company.

This role is 100% office\-based in Woking, reporting directly to the Operations Manager. You will be an integral part of our live operations, providing essential support to ensure smooth logistics processes.

Pay: £30,000\.00\-£35,000\.00 per year

Benefits:

• Free parking


• On\-site parking

• Operations Co\-ordination: 1 year (required)

This listing is from indeed. View original listing ↗