Medical secretary
Description
Priory Lichfield Roadis looking to recruit a Medical secretary to join the team. This is a part\-time role of 22\.5 hours a week.
Based in Walsall, West Midlands, Priory Lichfield Road is a rehabilitation service offering both level 1 and 2 care, all set within a modern, purpose\-built centre. It is specifically designed to support both males and females who have severe, complex and enduring mental health needs, which might include treatment\-resistant conditions.### What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day\-to\-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
- To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
- Provide exceptional customer service to our patients, ensuring a positive customer experience.
- You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate will have a good standard of general education, including GCSEs or equivalent qualifications in Maths and English. They will be competent in the use of payroll software and Microsoft Office and possess excellent administrative and record\-keeping skills. Strong organisational and time\-management abilities are essential, with the capability to prioritise tasks, multitask effectively, and work to deadlines in a fast\-paced environment. The successful candidate will have a strong numerical aptitude, excellent attention to detail, and the ability to respond effectively to time\-critical situations while working with minimal supervision. Previous experience in a standalone role is required, and experience in roster management would be advantageous, although not essential. Candidates should also be able to demonstrate experience of managing their own workload and adapting to changing priorities within a dynamic working environment.
For more information about the role, you can email ClaireGarfield@priorygroup.com
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.* Free on\-site parking
- Birthday Holiday \- your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership \& management development
- Long service award
- Refer a friend bonuses
Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.
*We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer* *here**.*
*For agency enquiries and applications, please view our legal statement* *here**.*
*All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.*
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