Medical Records Administrator

Spire Cardiff Hospital – Pontprennau \| Medical Administrator \| Part Time \- 22\.5 hrs pw \| Permanent \| Private Hospital \| Free on site parking

At Spire Healthcare, our patients are at the heart of everything we do—and behind every seamless patient journey is a dedicated team ensuring vital information is in the right place at the right time. As a Medical Administrator, you’ll play a key role in supporting safe, efficient care by managing and maintaining accurate medical records. Your work will directly impact patient experience, helping clinicians deliver the highest standards of treatment with confidence.

In this role, you'll take responsibility for the preparation, tracking, and secure storage of medical records across outpatient, pre\-assessment, and admissions clinics. You'll ensure records are organised, accurate, and accessible, responding promptly to requests while maintaining strict confidentiality in line with data protection requirements. From filing reports and correspondence to transporting records across departments, your attention to detail and organisation will be essential in a busy healthcare environment. This is a physically active role which involves regular movement around the hospital, handling large volumes of medical records, lifting and carrying files, and being on your feet for extended periods. Candidates should be comfortable undertaking these duties as part of their day\-to\-day responsibilities.
Duties and Responsibilities:

• Preparing and tracking patient records for outpatient, pre\-assessment, and admissions clinics


• Organising, filing, and securely storing medical records, including archiving


• Responding promptly to requests for records and information


• Managing data input accurately and efficiently


• Handling general administrative duties such as telephone enquiries and photocopying


• Transporting records between departments as required


• Maintaining strict compliance with data protection regulations

Who we’re looking for:

• Experience in a healthcare administration or medical records environment (desirable)


• Strong organisational skills and ability to manage priorities in a busy setting


• Confident using Microsoft Office and IT systems


• Excellent communication skills and a collaborative mindset


• Comfortable undertaking the physical aspects of the role, including frequent walking throughout the hospital, moving and transporting medical records, lifting and carrying files, and periods of standing

Working Hours: Part Time \| 22\.5 hours per week \| Monday, Wednesday \& Thursday, between the hours of 07:30 – 18:00

Contract Type: Permanent

What success looks like:

You keep everything running seamlessly behind the scenes—records are always accurate, easy to locate, and handled with complete confidentiality. Your proactive, team\-focused approach helps ensure patients receive the best possible care without delays.

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package designed to support your wellbeing, both inside and outside of work. This includes:

• 35 days’ annual leave inclusive of bank holidays (pro rata) – helping you maintain a healthy work\-life balance


• Access to private healthcare and health insurance options – giving you reassurance and faster access to care


• Gym and wellbeing benefits – supporting your physical and mental wellbeing


• Free on\-site parking – making your day\-to\-day easier


• A supportive team within a leading independent healthcare provider – where you'll feel valued and part of something meaningful


• Employer and employee contributory pension with flexible retirement options – supporting your future


• ‘Spire for you’ reward platform \- discount and cashback for over 1000 retailers


• Free Bupa wellness screening – helping you stay on top of your health

We commit to our employees well\-being through work life balance, on\-going development, support and reward.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on alison.roberts@spirehealthcare.com

Closing Date: We’re reviewing applications as they come in, so early applications are encouraged.

About Us: Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to *'make a positive difference to people's lives through outstanding personalised care'* . Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About the Team: Spire Cardiff Hospital is the largest, modern provider of private healthcare in Wales. We’re experts in a wide range of treatments and conditions, as well as being an orthopaedic centre of excellence, delivering exceptional quality of care for musculoskeletal (bone and muscle) related conditions.

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