Medical Receptionist
Pendeen Surgery
Ross-On-Wye
Part-time
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Job Summary
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team for 22\.5 hours per week Monday to Friday 2\.00pm\-6\.30pm.
The ideal candidate will be the first point of contact for patients, providing exceptional customer service and administrative support in a fast\-paced medical environment. This role is crucial for ensuring smooth operations within the practice and enhancing the patient experience. On the job training will be provided as needed.
Duties
- Greet patients warmly upon arrival and assist with check\-in procedures.
- Manage incoming calls, schedule appointments, and handle patient inquiries effectively.
- Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
- Process new patient registrations and update existing patient information as necessary.
- Coordinate with medical staff to facilitate patient flow and manage any scheduling conflicts.
- Ensure the reception area is organised, welcoming, and compliant with health and safety standards.
- Strong administrative skills with a keen attention to detail.
- Proficient in office software applications, including word processing and spreadsheet management.
- Excellent communication skills, both verbal and written, to interact effectively with patients and colleagues.
- Ability to multitask and prioritise tasks in a busy environment while maintaining professionalism.
- Familiarity with medical terminology is an advantage but not essential.
- A compassionate approach to patient care, demonstrating empathy and understanding in all interactions.
Job Type: Part\-time
Pay: From £12\.71 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Flexitime
- Free flu jabs
- Free parking
- On\-site parking
- Are you able to work evenings and weekends?
- GCSE or equivalent (preferred)
- United Kingdom (required)
This listing is from indeed. View original listing ↗