via indeed · 25 May 2026 ·12 days ago

Medical Receptionist

Pendeen Surgery
Ross-On-Wye Part-time
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Job Summary
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team for 22\.5 hours per week Monday to Friday 2\.00pm\-6\.30pm.

The ideal candidate will be the first point of contact for patients, providing exceptional customer service and administrative support in a fast\-paced medical environment. This role is crucial for ensuring smooth operations within the practice and enhancing the patient experience. On the job training will be provided as needed.

Duties

  • Greet patients warmly upon arrival and assist with check\-in procedures.

  • Manage incoming calls, schedule appointments, and handle patient inquiries effectively.

  • Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.

  • Process new patient registrations and update existing patient information as necessary.

  • Coordinate with medical staff to facilitate patient flow and manage any scheduling conflicts.

  • Ensure the reception area is organised, welcoming, and compliant with health and safety standards.
Skills
  • Strong administrative skills with a keen attention to detail.

  • Proficient in office software applications, including word processing and spreadsheet management.

  • Excellent communication skills, both verbal and written, to interact effectively with patients and colleagues.

  • Ability to multitask and prioritise tasks in a busy environment while maintaining professionalism.

  • Familiarity with medical terminology is an advantage but not essential.

  • A compassionate approach to patient care, demonstrating empathy and understanding in all interactions.
If you are passionate about providing excellent service within a healthcare setting and possess the required skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Type: Part\-time

Pay: From £12\.71 per hour

Benefits:

  • Company pension

  • Cycle to work scheme

  • Flexitime

  • Free flu jabs

  • Free parking

  • On\-site parking
Application question(s):
  • Are you able to work evenings and weekends?
Education:
  • GCSE or equivalent (preferred)
Work authorisation:
  • United Kingdom (required)
Work Location: In person

The market for this type of role

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15
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Full-time
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of roles in the UK
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5%
of roles
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