Medical Receptionist
Medical Receptionist
Chigwell Medical Centre \| Ilford, Essex
Part\-time \- between 24–30 hours per week.
Chigwell Medical Centre is looking for a caring, organised, and proactive Medical Receptionist/Administrator to join our busy GP practice.
As the first point of contact for our patients, you'll play a vital role in creating a positive experience while supporting our clinical team to deliver high\-quality patient care. This is a varied role that combines reception duties with administrative responsibilities in a fast\-paced healthcare environment.
If you're a confident communicator, enjoy helping people, and thrive in a busy setting, we'd love to hear from you.
Working Hours:
24–30 hours per week (contracted hours will be fixed prior to starting the role)
Monday to Friday only
Shifts scheduled between 8:00am and 6:30pm
Flexibility to provide additional cover for annual leave and sickness is essential.
Key Responsibilities
- Welcoming patients and providing a professional front\-of\-house reception service
- Answering a high volume of telephone calls and responding to patient enquiries
- Booking, amending and cancelling appointments using the clinical system
- Processing repeat prescription requests
- Managing incoming clinical correspondence, hospital letters and discharge summaries
- Registering new patients and updating patient records accurately
- Liaising with GPs, nurses and other healthcare professionals
- Maintaining patient confidentiality and complying with GDPR and practice policies
- Providing general administrative support to the wider practice team
We're looking for someone who is:
- Friendly, approachable and compassionate
- Professional with excellent customer service skills
- Organised and able to prioritise a busy workload
- Calm under pressure and able to multitask effectively
- Confident using computers and learning new systems
- A strong team player with excellent attention to detail
- Flexible and reliable
- Previous experience in an administrative or customer service role
- Excellent verbal and written communication skills
- Good IT skills and accurate data entry
- Ability to work in a confidential environment
- Previous experience in a GP practice, NHS or healthcare setting
- Experience using SystmOne
- Understanding of primary care services
Competitive salary, supportive and welcoming team environment, full training and ongoing development opportunities, NHS pension (if applicable), no weekend or evening shifts.
A rewarding role where you can make a real difference to the local community.
How to Apply
Please apply directly through Indeed with your CV. We are unable to accept applications submitted by other methods.
Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.
Pay: £25,420\.00\-£36,620\.00 per year
Benefits:
- Private medical insurance
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