Marketing and PR Assistant
Marketing, PR \& Community Assistant
Nail Order \& LFT
About the Role
We are looking for an organised, proactive and enthusiastic Marketing, PR \& Community Assistant to support the marketing activity across both Nail Order and LFT.
This is a varied role covering social media community management, PR and outreach, email marketing support, marketing administration and general campaign support.
Working closely with the wider marketing team, you will help ensure both brands remain responsive, organised and engaged with their communities while supporting launches, campaigns, collaborations and day\-to\-day marketing activity.
The role would suit someone who is highly organised, confident communicating with people and genuinely interested in social media, beauty, branding and marketing. Full training will be provided in areas such as PR and outreach.
Key Responsibilities
Email Marketing \& Communications
- Assist with customer and marketing communications, including responding to PR enquiries, event opportunities and collaboration requests.
- Proofread email marketing content to ensure messaging is clear, accurate and consistent with each brand's tone of voice.
- Support the wider marketing team with email\-related activity and PR outreach.
- Help ensure communications are accurate, professional and delivered on time.
- Regularly monitor the social media channels for both Nail Order and LFT, including tagged posts, mentions and relevant conversations.
- Like, comment on and engage with content featuring or mentioning either brand.
- Build and maintain positive relationships with customers, nail and beauty professionals, creators and the wider online community through genuine, on\-brand interaction.
- Respond to general messages and enquiries received through social media.
- Identify and escalate customer service enquiries or more complex questions to the appropriate team.
- Identify strong user\-generated content, interesting conversations, emerging creators and potential opportunities for the marketing team.
- Help ensure both brands maintain an active and positive presence within their respective communities.
- Support the day\-to\-day PR and outreach activity for Nail Order and LFT, with full training provided.
- Research and identify relevant publications, influencers, creators and potential brand partners.
- Assist with preparing and sending outreach communications for product launches, campaigns, events and other brand activity.
- Maintain organised and accurate records of PR contacts, outreach activity and responses.
- Support follow\-ups and ongoing relationship management with PR contacts, creators and brand partners.
- Assist with incoming PR, collaboration and gifting opportunities.
- Take responsibility for keeping marketing files, documentation and shared folders organised and up to date.
- Ensure campaign documents, reports, PR information and other marketing materials are filed correctly and are easy for the wider team to access.
- Regularly review and tidy marketing documentation to ensure information remains accurate and organised.
- Assist with maintaining marketing trackers, PR records, reports and other internal documentation.
- Provide general administrative support to the marketing team where required.
- Work closely with the wider marketing team to support campaigns, product launches and ongoing marketing activity across both Nail Order and LFT.
- Assist with ad hoc marketing, PR and community tasks as required.
- Keep up to date with activity across both brands' social channels.
- Identify and flag relevant trends, conversations, creators and potential opportunities to the marketing team.
- Help coordinate smaller marketing tasks and ensure actions and deadlines are followed through.
- Bring a proactive and organised approach to the role, taking ownership of important day\-to\-day tasks and ensuring they are completed accurately and on time.
We are looking for someone who is:
- Highly organised with strong attention to detail.
- A confident written communicator with good spelling and grammar.
- Comfortable communicating with customers, creators, influencers and external contacts.
- Familiar with major social media platforms, particularly Instagram and TikTok.
- Naturally engaged with social media and aware of current content and online trends.
- Able to understand and adapt to different brand tones of voice.
- Proactive and comfortable taking ownership of tasks.
- Able to manage multiple smaller tasks and priorities without losing attention to detail.
- Confident working both independently and as part of a wider team.
- Interested in marketing, PR, social media and brand building.
- An interest in the professional beauty industry would be advantageous.
Nail Order is a professional nail brand supplying products to nail professionals across the UK and beyond, with a strong focus on innovation, education, community and customer experience.
LFT is a professional lash and brow brand focused on high\-performance products, tools and education while placing hair and follicle health at the centre of product development.
While Nail Order and LFT are distinct brands with their own identities and communities, this role will work across both businesses and support the marketing teams in building strong, engaged and growing brands.
Pay: From £14\.00 per hour
Expected hours: 20\.0 per week
Application question(s):
- Tell us something interesting about yourself
- Are there any days you are not available? Please note 3 days per week in office are required
- Do you have any experience or prior knowledge of the beauty industry?
- Drop the Insta handle of one nail technician and one lash or brow technician that you think would be a good fit for PR for our brands and tell us why you think they would be good fits.
This listing is from Indeed. View original listing ↗