Maps Data Moderator with Brazilian Portuguese

Work Model: Office

Working hours: Monday \- Friday, 12PM \- 9PM

Location: Dublin 3, East Point Business Park

About the role

This role focuses on maintaining accurate and up\-to\-date business information on mapping platforms. Through data validation, direct communication with businesses, and careful review of guidelines, you will help ensure high\-quality content and resolve data discrepancies. The position combines research, customer interaction, and decision\-making in a dynamic and detail\-oriented environment.

What you will do:

Reviewing maps data to assess accuracy against client policies;

Engaging with business, predominantly via outbound phone calls, to verify their business information;

Updating client platforms based on collected information;

Making well\-balanced decisions based on market specific knowledge and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.

Your profile:

Proficiency of Brazilian Portuguese at min. B2/C1 level and English at B2\+ level;

Be eligible to work in Ireland;

Excellent verbal and written communication skills \- customer engagement is the critical part of this role;

Proficient user of the MS Office package and Google sheets;

Ability to build and maintain effective customer/vendor relationships;

Attention to detail \& problem\-solving skills;

Good time management, prioritization skills, and ability to work under time constraints and without careful oversight;

Ability to work in a multicultural environment.

What we offer

Performance based bonus scheme

Permanent contract

Rewards scheme

Private Medical Insurance

Competitive maternity benefits of 12 weeks paid Leave

Life assurance

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