Mandarin Speaking Personal Assistant in London - Experience with HNWI Family is Essential

Executive Assistant \| BTCC (London Office)

Location: London (E1\)
Contract Type: Temp to Perm, Full\-Time
Working Model: Office\-based (London) with hybrid working potential depending on CEO needs
Languages: Fluent English and Mandarin is mandatory
Openings: 1 positions

About BTCC

Founded in 2011, BTCC is one of the world’s longest\-running cryptocurrency exchanges, dedicated to making crypto trading secure, transparent, and accessible. With over a decade of innovation and trust in global digital asset markets, BTCC has become a recognised and reliable platform for millions of users worldwide.

As we continue to expand internationally, we are seeking a highly organised and proactive Personal Assistant to provide comprehensive administrative and personal support to our CEO in London. This role requires exceptional professionalism, discretion, and strong multitasking ability within a fast\-paced, international environment.

Key Responsibilities

1\. Executive and Administrative Support

• Provide high\-level administrative support to the CEO, including managing complex calendars, scheduling appointments, and ensuring effective time prioritisation.


• Prepare, edit, and organise documents, reports, and presentations using Microsoft Office and Google Workspace.


• Draft agendas, take meeting minutes, and track follow\-up actions to ensure timely completion.


• Maintain professional correspondence, handle calls, and manage email communications efficiently and confidentially.


• Coordinate with internal teams and external partners to facilitate seamless communication and project alignment.

• Plan and manage domestic and international travel arrangements, including visas, flights, hotels, transportation, and detailed itineraries.


• Organise corporate events, offsites, business dinners, and client meetings with a high level of accuracy and attention to detail.


• Prepare and process travel expense reports and related documentation promptly.

• Support the CEO's’ personal and logistical needs in London, such as scheduling personal appointments, managing property or household matters, and liaising with local service providers.


• Assist with personal errands and family arrangements when required, ensuring discretion and reliability at all times.


• Act as a trusted point of contact for sensitive or confidential matters, maintaining the highest professional standards.

• Perform clerical and data management tasks including filing, record keeping, and document organisation.


• Maintain organised digital and physical filing systems for both business and personal matters.


• Provide additional administrative support as required to facilitate smooth executive operations.

• Currently based in London (or with established roots in the city) and fully eligible to work in the UK.


• 5\+ years’ experience supporting C\-suite or senior executives in a multinational, fast\-paced, or high\-growth environment.


• Proven ability to manage complex calendars, logistics, and confidential information with professionalism and precision.


• Exceptional organisational and time management skills with meticulous attention to detail.


• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.


• Excellent communication and interpersonal skills, with strong discretion and sound judgment.


• Demonstrated ability to work across cultures and coordinate with international teams.


• Proactive, adaptable, and resourceful, with the ability to anticipate needs and work independently under pressure.

At BTCC, you’ll be part of an innovative, globally recognised fintech organisation with a collaborative and forward\-thinking culture.

We offer:

• Competitive salary package reflective of experience and responsibility


• Private health insurance and pension scheme


• 28 days of annual leave including UK bank holidays


• A dynamic, international, and inclusive work environment


• Career development opportunities within a growing global organisation


• Hybrid/flexible working available after successful completion of the probationary period

If you’re an experienced, detail\-oriented Personal Assistant who thrives in an international environment — and you’re ready to play a pivotal role supporting the leadership of a leading global crypto exchange — we’d love to hear from you.

Submit your CV and a short cover letter outlining your relevant experience and language proficiency.

Job Types: Full\-time, Permanent

Pay: From £60,000\.00 per year

Benefits:

• Company pension


• Private medical insurance


• Referral programme

• London SE1 1LB: reliably commute or plan to relocate before starting work (required)

• U/HNWI: 5 years (required)

• Mandarin (required)

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