Manager - Sales & Business Development

Field\-Based Account Manager – Sheffield, South Yorkshire

Salary £36k basic, £14k OTE uncapped

Ropesafe Ltd was founded in 2021 with a clear mission, to provide safe, efficient, and cost\-effective rope access solutions for businesses. We cover the whole of the UK, including Sheffield, Manchester, Leeds, Liverpool, and Birmingham. With over 20 years of industry experience, we understand the challenges of high\-level maintenance and confined space work.

Our IRATA trained technicians and accredited safety standards ensure every project is completed with precision and care. By eliminating the need for scaffolding, we save our clients time and money while minimising disruption. From structural inspections to industrial cleaning, we’re here to tackle the toughest access challenges with confidence.

Since our business was formed in 2021 we have grown organically, typically increasing our revenue by up to 40% annually and as a result we are looking to recruit for our first sales position.

This role will be a field\-based account executive with responsibility to take Ropesafe on the next phase of our growth journey by delivering against our newly created sales strategy and to help drive the growth of the business over the next 10 years.

As a result, you will play a crucial role in developing and maintaining customer relationships and be responsible for managing a portfolio of accounts, ensuring customer satisfaction, and driving business growth by closing new business.

This role will suit somebody who has already had some form of desk based / internal sales experience and has already spent 2 years working in a field – based sales role, ideally with knowledge of industrial and construction sites

We are looking for a candidate who will not be reliant on being fed leads, instead we are looking for an individual who is able to take our business value propositions and create a pipeline of new name clients who will benefit from the products and services that we offer.

Our account manager sells based on value and not price, can identify and service new markets with confidence and clarity as well as building and converting business from their own qualified pipeline. As with all sales roles, the ideal candidate will be able to appropriately identify the needs of both new and current customers by developing an in depth understanding of their business challenges before matching our product and services capability to their needs through effective customer communication.

Our office is based in Sheffield and so candidates should be comfortably able to commute to Sheffield on a daily basis where we expect 2 days each week be spent in the office, making calls, following up on leads, creating pipeline and then 3 days each week will be spent on site with new and existing customers selling new solutions and upselling other elements of our service portfolio to existing clients.

Given that this is our first time hiring an account manager we have retained the services of an external sales consultant to provide support to our leadership team and the successful candidate to ensure that they are fully prepared, supported and coached to be successful in the role.

Key Accountabilities \& Responsibilities:

• Spend 3 days each week undertaking field – based customer meetings with 2 days each week in the office building relationships, generating leads and performing general sales administration


• Create a sales strategy and sales plan capable of delivering on target sales performance, achieve and exceed sales targets by managing a portfolio of accounts and ensuring customer satisfaction


• Build a solid business pipeline that is three times the value of your annual target


• Report performance monthly to the business management team


• Build and maintain strong relationships with customers by providing exceptional customer service


• Work in a collaborative way with external business partners who support the business


• Understand customer needs and develop solutions to suit their requirements


• Respond to all customer enquiries in a professional manner and within the timescale agreed


• Administer all customer orders efficiently and accurately


• Maintain and record accurate and easily accessible information for all allocated customers knowledge \& amp;

Key Skills:

• Understands the demands and pains of industrial and construction sites


• Has some understanding of rope access solutions


• Strong telephone manner


• Able to construct quotations and proposals focussed on customer ROI


• Proactively seeks out opportunities


• Adopts different sales strategies to achieve targets


• Able to build strong relationships


• Good negotiation skills


• Communicates information clearly and listens actively


• Keeps up to date with the latest business trends


• Ability to work independently and manage time effectively


• Understands the required systems and works within the business procedures


• Can quickly and accurately convert and translate figures, presenting these in a way which can be understood by the audience

Interviews will be conducted in our Sheffield office and will be held over 2 stages, an initial discussion, giving candidates to question our 2 directors on strategy and then a more detailed sales led interview where candidates will be expected to explain how they will approach the role with their initial sales plan – therefore the onus will be on candidates to ensure that they ask the correct questions.

Pay: £36,000\.00\-£46,000\.00 per year

Benefits:

• Company pension

Work Location: Hybrid remote in Sheffield (South Yorkshire)

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