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via Greenhouse · 10 September 2026 ·9 days ago

Manager, Content Operations

wppmedia

New York

This listing is from Greenhouse

View original listing ↗

<div class="content-intro">About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit <a href="wppmedia.com">wppmedia.com</a>.</div>The Creative Excellence Hub is the engine driving Unilever Personal Care brands’ content performance. As a fully embedded agency team, CEH sits within the Unilever PC Marketing & Media Capabilities team, driving the company’s Social-First Demand Generation strategy. The team collaborates closely with colleagues at Unilever and WPP, and the team model requires a flexible in-office structure between both offices, located in Manhattan and Hoboken. 
 
CEH briefs, produces, and deploys modular social and digital assets at scale across national, retail media, and social campaigns. CEH's content strategy, production and planning daily workflows leverage an AI tooling ecosystem to unlock efficiencies at scale while driving creative excellence. The team operates as a centralized content hub to drive cross-functional collaboration with media, brand, and agency partners, in an end-to-end capacity, in lockstep from campaign brief through delivery and content optimizations. 
 
CEH is hiring an experienced Content Operations Manager to support planning, production, and delivery of Personal Care creative assets on all Skin Cleansing campaigns. This role ensures successful delivery of content across all campaigns and platforms by aligning cross-functional stakeholders and leading campaign workflows. 
 
Core Functional Responsibilities 
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Lead campaign workflows for OTIF Content Delivery: </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="2">Own workflow management from campaign intake through final asset deployment, ensuring clear handoffs, approvals, and accountability across all stakeholders. </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="2">Build and manage project tracking boards with timelines in centralized project management tool Wrike. Monitor timelines and proactively resolve bottlenecks to maintain flawless campaign execution </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="2">Lead campaign communications across Creative, Brand and Agency teams, ensuring end to end orchestration of content workflows across stakeholders </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="2">Align production schedules with brand, retail, and media timelines for seamless integration </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="2">Coordinate stakeholder review and approval processes, ensuring consolidated, timely asset feedback received and actioned by CEH production team members </li>
</ul>
 
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Coordinate Asset Delivery Processes: </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="2">Manage asset trafficking, approvals, and handoffs across internal and external partners. </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="2">Ensure final assets meet channel specifications, naming conventions, and deployment requirements for every audience and platform. </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="2">Track asset readiness and approval status to proactively mitigate delivery risks. </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="2">Maintain asset inventories and delivery documentation across all campaign workstreams. </li>
</ul>
 
<ul>
<li data-leveltext="" data-font="Courier New" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Courier New","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Optimize Content Supply Chain Optimizations with a human-led, tech enabled mindset: </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Leverage AI-enabled planning, workflow, and content operations tools to improve efficiency, visibility, and speed-to-market. </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Support testing and adoption of emerging technologies that improve content planning, production, and deployment processes. </li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803"

This listing is from Greenhouse. View original listing ↗

Manager, Content Operations

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