Logistics Team Lead (Breakdown)
Description
*At Vintage.com, we’re building the most trusted platform for pre\-loved items. We help people give valuable things a new life, making the experience simple, transparent and rewarding.*
*We bring together specialist knowledge, thoughtful technology and genuine care for our customers. By helping more items stay in circulation, we create value for people and make a positive impact at the same time.*
*Our logistics team is a dynamic group dedicated to ensuring the smooth and efficient stock flow throughout the company. Composed of individuals who thrive in fast\-paced environments, we work collaboratively to support various departments and ultimately enhance the experience for our internal teams and valued customers. Our team plays a pivotal role in maintaining operational excellence and customer satisfaction.*
Logistics Operatives are responsible for keeping stock moving seamlessly across the business—handling initial intake, breakdown, and routing inventory directly to Marketplace. As a Logistics Lead, you will create the environment that enables the team to deliver those standards consistently.
You will direct a team of Logistics Operatives focused strictly on breakdown operations and initial facility arrival. This involves setting clear expectations, coaching performance, handling day\-to\-day team queries and conduct, and using shift metrics to resolve workflow bottlenecks quickly on the floor.
As the key escalation point for complex stock issues, you will collaborate with teams across Vintage.com to maintain inventory integrity while building your team's confidence to handle operational challenges independently over time.
- Zero operational delays in moving stock and returns to downstream departments.
- High shift output alongside top\-tier inventory and sorting accuracy.
- A well\-trained, highly engaged team that meets performance standards.
- Safe, compliant, and hazard\-free floor operations during peak and non\-peak periods.
What You’ll Do
- Lead, supervise, and motivate the breakdown team to achieve daily operational targets.
- Conduct regular 1\-on\-1 development meetings with team members to set clear goals, track progress, and support individual development.
- Handle day\-to\-day team queries, conflict resolution, attendance concerns, and floor conduct professionally and promptly.
- Brief the shift on daily targets, breakdown priorities, and safety callouts at the start of every shift.
- Manage shift attendance, cover, and real\-time floor allocations to maintain full operational capacity.
- Coach team members on standard operating procedures, quality standards, and correct stock handling techniques.
- * Receive, break down, sort, and process incoming inventory intake during the day shift.
- Route processed breakdown stock directly to Marketplace.
- Safely lift and move stock boxes (up to 30kg) and transport stock cages throughout the facility.
- * Monitor output and identify practical ways to improve sorting and breakdown speed and accuracy.
- * Uphold safe lifting practices and warehouse health and safety guidelines.
- Ensure stock control procedures and inventory logs are accurately maintained.
What You’ll Bring
- Proven experience in a team lead, supervisor, or team lead role within a warehouse or logistics setting.
- Experience conducting 1\-on\-1 performance catch\-ups, supporting individual development, and handling day\-to\-day team queries and conduct on shift.
- Demonstrated ability to coach, motivate, and direct operational teams to hit daily shift targets.
- Strong decision\-making, communication, and problem\-solving skills under fast\-paced operational pressure.
- Experience managing inventory breakdown, stock allocation, and floor safety guidelines.
- Experience using inventory management systems or warehouse scanning tools.
- Exposure to continuous improvement techniques or lean warehouse processes.
Living Our Values
- Take ownership on every shift, setting the standard for quality, safety, and operational excellence from the floor.
- Build trust with your team through honest, two\-way communication, active listening, and fair decision\-making during daily operations and 1\-on\-1s.
- Drive a culture of continuous care by looking out for your team's safety, supporting their personal development, and recognizing their hard work.
- Maintain an adaptable, solution\-focused mindset when operational priorities shift, keeping the team focused and moving in the same direction.
About Vintage.com
At Vintage.com, we exist to create a world where everything has value and nothing is wasted.
We're building the world's most trusted platform for pre\-loved items, making it simple for people to unlock the value in the things they no longer need while keeping valuable materials in circulation and out of landfill.
What began as a successful model in the UK has evolved into an international business with operations across Europe and ambitions far beyond. Today, we operate as one company, one team, and one brand, united by a shared purpose, mission, and set of values.
Behind the scenes, we're building the world's largest international trading platform for pre\-loved items, powered by expert people, smart technology, data\-driven decision making, and a deep belief in the circular economy.
Our teams collaborate across borders, sharing ownership of outcomes and bringing the same care, fairness, and common sense to every customer interaction and business decision.
Every item we buy is rehomed, reused, or responsibly recycled. Whether it's precious metals, jewellery, watches, cameras, collectibles, or other valuables, we help ensure that items continue their journey rather than going to waste.
As we expand into new markets and scale internationally, our goal remains the same: To become the most trusted platform in pre\-loved items, creating a future where everything has value and nothing is wasted ️
Equal Opportunities
At Vintage Trading Limited, we’re committed to creating an inclusive environment where everyone feels heard, respected, and able to bring their authentic self to work. We believe that diversity fuels innovation, creativity, and success.
We welcome applicants from all backgrounds, perspectives, and experiences, and we work hard to ensure equitable opportunities for all. If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique skills and experiences might be exactly what we need now or in the future.
If you need any adjustments or accommodations during the hiring process, just let us know and we’ll do our best to support you.
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