Locks & Mobile Key Support Engineer
Multivision
Lisboa
Tempo inteiro
Remote
Mais 167 vagas em Lisboa.
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Hiring \| Locks \& Mobile Key Support Engineer
Lisbon, Portugal
On\-site
Monday to Friday (8:00–17:00 / 9:00–18:00\)
€1,150 net × 12 months
English C1\+ Required
We are looking for a Technical Support Engineer to join a leading technology company specializing in hospitality solutions, including electronic locks, access control, RFID technologies, and mobile key systems.
This role is ideal for someone with a customer support or service desk background who enjoys troubleshooting technical issues, managing support tickets, and helping customers solve problems.
Must\-Have Requirements
- 1\+ year of experience in Technical Support, Help Desk, Service Desk, or Customer Support
- Experience working with ticketing systems and incident management processes
- Strong troubleshooting and remote support skills
- Basic networking knowledge
- Experience supporting Windows environments and remote diagnostic tools
- Experience working with SLA\-driven support environments
- Professional English communication skills (C1\+)
- Portuguese residency
- Experience with electronic locking systems
- Access control technologies
- RFID solutions and card technologies
- Mobile key solutions
- Hospitality or hotel technology environments
- Strong customer\-facing communication skills
- Ability to investigate and resolve technical issues independently
- Experience managing and prioritizing support tickets
- Problem\-solving mindset and attention to detail
- Team player with a proactive attitude
Job Type: Full\-time
Pay: 1,000\.00€ \- 1,050\.00€ per month
Work Location: In person
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