Lead Officer of Sales Administration

About Us

Harmony Auto, an automotive dealership partnered with BYD since 2023, specialises in the sale of new energy vehicles. We are committed to providing intelligent and green travel services, contributing to emissions reduction and sustainable development. We also aim to provide customers with high\-quality travel experiences that promote harmony between humans and vehicles.

The Role

Harmony Auto is seeking an organised, proactive, and detail\-oriented Lead Officer of Sales Administration to oversee and manage all aspects of the Group’s sales administration function.

This is a key operational leadership role with responsibility for ensuring the smooth, compliant, and efficient running of sales administration processes across the Harmony Auto Group. The successful candidate will lead and support the Sales Administration teams across multiple locations, while also maintaining control of group vehicle inventory, fleet administration, and operational compliance.

The role requires strong leadership, excellent organisational skills, and the ability to work collaboratively with dealership management teams and senior stakeholders.

Reports To

Senior Management Team

Location

Bristol Area / Group Role

Key Responsibilities

Group Sales Administration Management

• Take overall responsibility for the day\-to\-day management of the Group Sales Administration function.


• Lead, support, and develop the Group’s Sales Administrators across all sites.


• Ensure all vehicle sales are processed accurately, efficiently, and within required timescales.


• Maintain consistency in administrative procedures and standards across the Group.


• Implement and improve administrative processes to increase efficiency and accuracy.


• Monitor workloads and provide support to ensure departmental objectives are achieved.


• Conduct regular reviews and audits of sales administration activities.

Group Inventory Management

• Maintain oversight and control of vehicle inventory across the Group.


• Ensure accurate stock management and vehicle status reporting.


• Monitor vehicle movements, registrations, and stock reconciliations.


• Work closely with Branch Managers, Finance and operational teams to ensure vehicle records are accurate and up to date.


• Support the management of ageing stock and operational reporting requirements.

Fleet Administration

• Oversee all fleet administration processes across the Group.


• Ensure fleet documentation, vehicle records, and customer files are maintained accurately.


• Support fleet operations and coordinate with internal departments and external stakeholders.


• Ensure all fleet\-related administration is completed within agreed deadlines and compliance standards.

Compliance \& Governance

• Ensure all sales administration activities comply with company policies, manufacturer standards, and relevant legislation.


• Maintain accurate and secure documentation and record\-keeping processes.


• Support internal audits and operational compliance checks.


• Work collaboratively with the Group’s compliance and finance teams where required.

Leadership \& Communication

• Provide leadership, guidance, and training to Sales Administration teams.


• Support recruitment, onboarding, and development of departmental staff.


• Promote high standards of professionalism, customer service, and accountability.


• Build strong working relationships across departments and sites.


• Escalate operational issues and provide practical solutions where necessary.

Skills \& Experience Required

• Previous experience within automotive sales administration is essential.


• Experience managing or supervising administrative teams.


• Strong understanding of vehicle sales processes, registrations, invoicing, and stock control.


• Knowledge of fleet administration processes is advantageous.


• Excellent organisational and time management skills.


• High attention to detail and accuracy.


• Strong communication and leadership abilities.


• Ability to work under pressure and manage multiple priorities.


• Competent in Microsoft Office and dealer management systems.

Personal Attributes

• Professional and approachable manner.


• Strong problem\-solving ability.


• Self\-motivated and proactive.


• Able to work collaboratively across multiple departments.


• Flexible and adaptable to changing business needs.

What We Offer

• Competitive salary dependent on experience.


• Performance\-based Bonus


• Opportunity to join a growing and ambitious automotive group.


• Career development and progression opportunities.


• Supportive and collaborative working environment.


• 25 days annual leave plus bank holidays


• Workplace pension


• Employee Assistance Programme


• 40 hours per week


• standard working hours: Mon\-Fri 9:00am–6:00pm with a 1\-hour lunch break


• On\-site working environment, based at either our BYD Bristol South (BS4 5NL) or BYD Bristol North (BS10 7TS) showroom

Equal Opportunities Statement

*Harmony Auto UK is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We are an equal opportunity employer and we aim to ensure that all employment decisions are taken without reference to irrelevant or discriminating criteria. We welcome applications from candidates of all backgrounds and experiences, and are dedicated to creating an environment where everyone can thrive and reach their full potential.*

Data Privacy Statement

*Harmony Auto UK collects and processes personal data as part of our recruitment process in line with our data protection obligations. This may include information provided in your CV, application form, interviews, and right to work documentation. Your data will be used solely for recruitment purposes and may be shared with relevant internal teams or background check providers as needed. All personal information will be stored securely and automatically deleted after 12 months unless we are informed otherwise. By applying, you consent to us contacting you regarding your application.*

Pay: From £33,000\.00 per year

Benefits:

• Company pension


• Employee discount


• Flexitime


• Free parking


• Health \& wellbeing programme


• On\-site parking

Application question(s):

• Please share your upcoming availabilities for an interview

Experience:

• automotive sales administration : 5 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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