Lead Engineer – Cloud Application Operations & Maintenance (m/f/d)

• Coordinate and drive activities in the area of cloud application operations in close collaboration with senior engineers and relevant stakeholders


• Ensure the stable and reliable operation of cloud\-based applications and services (AWS, Azure, Alibaba Cloud), supporting incident, problem, and change management processes


• Take ownership of critical incidents (P1/P2\), lead root cause analysis (RCA), and drive sustainable remediation actions


• Plan, coordinate, and execute application and platform updates (e.g., releases, middleware, databases, Kubernetes\-based deployments), including initial application rollouts


• Define, coordinate, and ensure execution of testing activities in the context of releases and changes (integration, regression, and acceptance testing)


• Collaborate closely with development and IT teams to ensure testable, stable, and production\-ready deployments


• Support the refinement and implementation of NIS2\-related requirements, particularly in areas such as operational security, monitoring, incident reporting, and risk management


• Drive continuous improvement initiatives focused on automation, stability, and performance optimization of applications


• Monitor and report on KPIs and SLAs, ensuring transparency and service quality


• Align with internal and external stakeholders (DevOps, development, architecture, security, customers) to ensure efficient delivery and operations


• Contribute to the continuous improvement of ITIL/ITSM processes and service management workflows


• 5–8\+ years of experience in cloud application operations, DevOps, or IT operations


• Proven experience in coordinating complex technical topics or deliveries (without direct people management responsibility)


• Strong experience operating cloud\-based applications on at least one of the following platforms: AWS, Azure, or Alibaba Cloud


• Solid knowledge of Linux\-based environments and container technologies (Docker, Kubernetes)


• Hands\-on experience with incident, problem, and change management in production environments


• Experience with application updates, release management, and lifecycle processes


• Understanding of testing in an operations context (integration testing, system validation, release verification)


• Familiarity with test automation and CI/CD pipelines


• Knowledge of security and compliance practices, ideally in the context of NIS2, ISO27001, or similar frameworks


• Experience with monitoring, observability, and automation (e.g., Python, Bash, CI/CD).


• Structured and solution\-oriented working style, with the ability to connect technical and organizational aspects


• Strong communication and stakeholder management skills; fluent English required

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