Land Transaction Tax Specialist

Details
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Reference number

462959

Salary

£37,111 \- £45,378
A Civil Service Pension with an employer contribution of 28\.97%
GBP

Job grade

Higher Executive Officer### Contract type

Permanent### Business area

WRA \- Operations### Type of role

Operational Delivery

Tax Profession### Working pattern

Flexible working, Full\-time, Job share### Number of jobs available

1
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
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We encourage flexible and hybrid working but although this role can be based anywhere, some office attendance is required depending on business need. This role is based in our Merthyr office or Cardiff office.About the job
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Job summary

We’re responsible for Land Transaction Tax and Landfill Disposals Tax. Our work raises revenue to support public services, like the NHS and schools, in communities across Wales. But that’s not all, we're also involved with and support future tax design for Wales.

Join a place with purpose

You’ll join a team of 100\+ talented people from across 14 different professions. Our culture is best described as innovative, collaborative and kind. By working together, we’ll deliver a fair tax system for Wales.

Our people

You’ll be working with people from a wide range of backgrounds and experience. From Operations, Policy, Digital and Data, HR, Communications to Finance – there’s a place for you in our friendly team.

You’ll be our greatest asset

You’ll be joining an inclusive organisation and be part of a team where you can thrive, be rewarded and heard.

We’re recognised as one of the top organisations for people engagement in the Civil Service People Survey. Inclusion and fairness are one of our strongest areas, as well as pay and benefits – our People Survey results say it all!

We’re also recognised for being innovative and a digital, ‘cloud\-based’ organisation that supports hybrid and flexible working enabling a great work\-life balance.

More about working for us, our roles and our Corporate Plan 2025 \- 2028 .

Job description

Working directly to the Senior Land Transaction Tax Specialist, you’ll play a vital role in ensuring that complex tax questions are answered accurately and in time, assessing tax returns for accuracy, addressing any inaccuracies through an “enquiry” process, and helping to upskill our customers through interactive face to face training and webinars. You’ll also play an important part in helping to develop our strategy to reduce the risk that the wrong amount of tax will be paid.

You’ll enjoy analysing information to reach a conclusion, explaining complex matters to customers, working as part of a team, coming up with new and original ideas and organising your own workload to prioritise excellent customer service.

The Land Transaction Tax Specialist will need to be a team player with an analytical mind. You’ll be able to make an effective decision based on all available information. You’ll be able to share information with other team members and be comfortable with receiving challenge and giving challenge to other team members about each other’s decisions.

You’ll be a key player both internally as part of a small but specialised Land Transaction Tax Technical Team; working with other internal functions such as Data and Communications to help reduce tax risks; and working externally with solicitors, accountants and taxpayers.

We’re looking for individuals who can help improve the way we work with new and original ideas.

“Working in the WRA has provided me with opportunities to develop my skills and be part of an innovative team developing our approach to tax. The work that we do in this team is vital in helping and supporting taxpayers get things right.”

• Nina Engelhardt, Head of Operations

Person specification

Customer service approach

• Work with the customer service team to ensure that they deliver accurate, clear, and timely technical advice to customers. You’ll provide coaching and mentoring to help them develop their approach.


• To help taxpayers pay the right tax at the right time, you’ll provide technical advice directly to customers for more complex queries, following the WRA’s communication principles. You’ll be supported by the Senior LTT Specialist and Policy / Legal team in this work.


• Help develop and deliver training materials for our customers, to help increase their understanding of complex tax issues. This will include helping to deliver tax forums around Wales and online webinars.


• Provide assurance that taxpayer information is handled confidentially, correctly, and efficiently.


• The role may require occasional travel

Identify and resolve risks

• Use a range of information; including tax returns, third party intelligence and publicly available sources, to identify potential tax loss risks


• Work with colleagues in the WRA and external stakeholders to better understand tax risks. Help to create and develop new campaigns to reduce those risks


• Develop plans for addressing tax returns where the tax has already been incorrectly Identify the most appropriate approach, which could be informal engagement with the taxpayer, or a formal enquiry process


• Use investigation powers to establish facts as part of the tax return checks. Reach a conclusion in line with the WRA’s published guidance and LTT legislation. Assess the taxpayer’s level of co\-operation to determine whether a penalty is due.

Working with others

• Identify areas for improvement in work processes. Work with colleagues across the wider organisation to implement improvements


• Ensure you stay informed of tax and process developments. Keep your own team, and the customer service team informed.

Developing yourself and the organisation

• Become a specialist in LTT so you can assist colleagues and customers with complex technical queries


• Invite and act on feedback from customers, stakeholders, and colleagues to make improvements to the service the WRA provides

No previous knowledge of LTT is required for this role as training and support will be provided.

Candidate Information Session

If this seems like a role you’d be interested in, join us for our virtual Candidate Information Sessions. You’ll meet the Line Manager, get an overview of the role as well a feeling for what it’s like to work at the WRA. We’ll also talk through our benefits and provide helpful tips for your application with us. Please register for one of the sessions below:

*Register here for 12\.30pm on 27th May:* Business Wales Events Finder \- Candidate Information Session \- Land Transaction Tax Specialist

*Register here for 16\.00pm on 27th May:* Business Wales Events Finder \- Candidate Information Session \- Land Transaction Tax Specialist

on Candidate information session

Languages

We’ve undertaken an objective assessment of the Welsh language skills needed to undertake the duties of this role. For this role:

Welsh language skills \- Welsh skills are not essential. This means that you do not need Welsh language skills to undertake this role and these skills won’t be assessed during the recruitment process. However, we actively encourage all staff to learn or improve their Welsh language skills and offer a range of opportunities to suit everyone.Benefits
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Alongside your salary of £37,111, Welsh Revenue Authority contributes £10,751 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.* 31 days annual leave \+ Bank holidays, and 2 Privilege days

• Flexible and hybrid working


• Generous employer pension schemes with a contribution of up to 28\.97%


• Tusker car scheme


• Vivup Cycle2Work and advances of salary for season Travel Tickets


• Lifestyle Benefits offering discounts on shopping, restaurants and entertainment


• Wellbeing hour each week


• Access to subsidised sports groups


• Generous family\-friendly leave policies


• Free Welsh language courses and time off to learn


• Access to a range of staff diversity networks


• Free counselling and support service via our Vivup Employee Assistance Programme and Your Care Health platform


• A thriving culture that’s described as innovative, collaborative and kind.

Things you need to know
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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

We’ll always be clear about how we assess your application, at each stage of the process. This will usually include:

• Assessment of your Application Form and CV against the relevant Success Criteria


• A panel interview (if you’re successful at the initial sift stage) Interviews will take place in person.


• If any additional assessments are needed for this role, such as a test or presentation at interview, we’ll let you know in advance.


• Should a large number of applications be received, an initial sift will be conducted using the lead behaviour, Making Effective Decisions.

We’re proud to be a Disability Confident Leader so we’ll ask you if you need any adjustments at each stage of the recruitment process. So that we can support you in a way that works for you, we’ll offer a pre\-interview accessibility chat to anyone

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