Kiosk Staff

Full job description

Job Description:

Kiosk Team Member

Role Overview

As a Kiosk Team Member, you will play a key role in delivering exceptional customer service. You will work as part of a close knit team, supporting the Kiosk Manager in the day\-to\-day operation of the kiosk while maintaining excellent food, safety, and cleanliness standards.

Candidate must be \+18 years old (due to lone working requirements for the role)

Candidate will need availability on both Saturdays and Sundays to be considered for the role

Key Responsibilities

• Work collaboratively as part of the kiosk team, demonstrating enthusiasm, reliability, and a commitment to delivering top\-quality sushi to our customers


• Support the Kiosk Manager in the daily operation of the kiosk, completing ad\-hoc tasks as required


• Maintain consistently high standards in a fast\-paced environment, with strong attention to detail


• Complete and record daily checks, including deliveries, wastage, and temperature monitoring, in line with company procedures


• Conduct in\-store sampling activities, confidently engaging with customers, promoting products, and actively upselling to drive sales


• Engage with customers throughout the day using strong menu knowledge, ensuring every customer leaves satisfied with both product quality and service


• Demonstrate excellent knowledge of allergen procedures and always provide accurate information to customers


• Maintain the highest standards of food quality, hygiene, and service at all times


• Follow all cleaning schedules and procedures to ensure a clean and safe working environment


• Adhere to all company policies and procedures, actively promoting a safe and positive workplace

Key Behaviours \& Skills

• Passionate about learning the art of sushi and sharing that enthusiasm with customers


• Strong eye for detail with a commitment to consistently high standards


• Friendly, approachable, and customer\-focused with a positive, can\-do attitude


• Able to work to production schedules and demands effectively self managing time to complete production within assigned time frames.


• Comfortable working independently when required, acting as a brand ambassador and representing the Sushi brand with professionalism, confidence, and integrity


• Punctual and reliable, consistently arriving on time and ready to work at the start of each shift

No previous sushi\-making experience is necessary, as full training will be provided. But some kitchen experience will be needed. Successful candidates will bring a genuine love of customer service and a commitment to delivering great experiences for our customers.

This role could suit someone with a great customer service background and a wish to branch out into a food production role, an experienced chef or kitchen worker looking for a nicer working environment and more social hours with more customer interaction. Or someone with a love for sushi and working at pace in a customer centric role. The types of people who succeed in this role is extremely varied.

Must have some hospitality experience

Job Types: Full\-time 4 or 5 days a week

Benefits:

• Discounted or free food


• Free parking


• On\-site parking

Work Location: In person

Job Types: Full\-time, Part\-time

Pay: £12\.21\-£13\.00 per hour

Benefits:

• On\-site parking

Work Location: In person

Pay: £12\.21\-£13\.00 per hour

Work Location: In person

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