Key Account Manager Retail - CAREL UK
MAKE THE DIFFERENCE! THINK CUSTOMER FIRST! EXPERIMENT! CARE! BE OPEN!
Do you want to make a difference? Our goal is to always put customers and people first! Our challenge is to experiment and innovate, being open to change and diversity. These are the pillars of the Carel Culture Code, the basis of our corporate culture and our platform for growth. If you can relate to these values or want to make them your own, join us and find out just how much we can achieve together!
We are world leaders in control solutions for air conditioning, refrigeration and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, are energy efficient and environmentally sustainable.
Position:
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Carel UK is looking for a Strategic Key Account Manager to take full ownership of a major retail account in UK. This is not a maintenance role: you will drive growth, control the account ecosystem, and act as both commercial and technical authority.
Key Responsibilities
- Own and execute a long\-term account strategy (5–7 years)
- Protect and grow multi\-million revenue and margins
- Identify and deliver growth opportunities (upgrades, optimization, OEM projects, energy initiatives)
- Manage and align OEMs, contractors, consultants, and customer stakeholders
- Lead technical and commercial discussions
- Ensure project delivery and intervene on risks
- Manage pricing, contracts, pipeline, and forecasting
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- Proven experience in Key Account Management or strategic sales
- Strong background in HVAC, refrigeration, or controls systems
- Experience managing complex, multi\-stakeholder accounts
- Ability to handle long sales cycles and technical\-commercial negotiations
- Engineering degree (or equivalent experience)
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What we offer
- Work\-life balance: remote working and flexitime
- On\-boarding program and continuing training
ACT FOR THE PLANET \- ACT FOR PEOPLE \- ACT TO SHARE VALUE
At Carel we are actively committed to achieving our sustainability objectives, outlined in our “Driven by the Future \- Sustainability in Action” plan, available for reference at: https://www.carel.com/carel\-and\-sustainability. Every day we take concrete actions to help combat climate change, identifying and developing products and services that increase energy efficiency and allow us to drastically reduce environmental impact.
Our organisation aims to ensure the establishment of transparent and responsible governance and to foster a fair and inclusive workplace where diversity is recognised as an essential value for the innovation we strive to bring. Carel is committed to equal employment opportunity and prohibits any form of discrimination. In line with these objectives and values, all applications received will be given due consideration and will be exclusively valued based on competences, experiences, motivation and values alignment.
*This job post addresses both female and male candidates (see D.Lgs. n. 198/2006 \& ss.mm.ii and D.Lgs. 215\-216/2003\). Candidates are invited to read the privacy statement (see artt. 13 e 14 del Reg. EU 679/2016\) at the following link:* https://www.carel.com/documents/10191/678238/CAREL\_GDPR\_Information\_Candidates.pdf
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