via indeed · 25 May 2026 ·12 days ago

Key Account Manager (HF1333988)

Flourish
Birmingham Full-time
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Key Account Manager

Location: Birmingham / Hybrid

Salary: £38k \+ Commission

About the role An established UK IT distributor is looking for an experienced Key Account Manager to manage and grow a portfolio of strategic reseller partners. This role focuses on driving long\-term revenue growth, reactivating dormant accounts, and increasing share of wallet through proactive, consultative selling across a broad hardware and services portfolio.

You’ll build strong, multi\-level relationships with partners, act as a trusted advisor, and collaborate closely with internal teams to deliver a high\-quality customer experience.

Key responsibilities

  • Manage and develop key reseller accounts, including MSPs, VARs, and IT e\-tailers

  • Identify growth opportunities through share\-of\-wallet and account analysis

  • Drive upselling, cross\-selling, and switch\-selling opportunities to increase revenue and margin

  • Promote a full portfolio of hardware and services, supporting multi\-solution selling

  • Maintain strong vendor knowledge to provide credible, value\-led advice
Pipeline \& Operational Management
  • Deliver accurate forecasting and pipeline reporting on a weekly basis

  • Use CRM systems consistently to record account activity, opportunities, and follow\-ups

  • Manage quotes end\-to\-end, ensuring speed, accuracy, and commercial awareness

  • Oversee the sales cycle through to order processing and delivery, in line with SLAs
Requirement
  • Proven experience in account management or internal sales within IT distribution or a reseller\-focused environment

  • Strong understanding of IT hardware and associated services

  • Track record of meeting or exceeding revenue or gross profit targets

  • Confident sales planning and account strategy capabilities

  • Excellent communication skills, both written and verbal

  • Strong organisational skills with the ability to manage multiple accounts and priorities

  • Confident user of CRM systems and modern sales tools

  • Knowledge of the UK IT channel and reseller business models

  • Experience managing strategic or high\-value accounts

  • Comfortable working in a fast\-paced, target\-driven environment
What’s on offer
  • Competitive salary of £38,000 \+ Commission

  • Hybrid working model

  • Competitive base salary and performance\-related incentives

  • Opportunity to manage strategic accounts with real growth potential

  • Supportive, collaborative team environment
*We believe diversity makes us stronger and more innovative. We welcome applications from individuals of all backgrounds, experiences, and perspectives.*

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