Key Account Manager - Global Sales
ID: 582495
Location:
Liverpool, GB
Key Account Manager \- Global Sales
CMA CGM \| ABOUT US
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050\.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
YOUR ROLE
The primary accountability for this position is to manage sales activities relating to our top strategic IFF (International Freight Forwarders) customers, with the main goal of increasing volume and revenue in accordance to our UK commercial strategy and objectives, whilst delivering a best in class service to our customers.
WHAT YOU’LL BE DOING \| MAIN RESPONSIBILITIES
Identify the commercial market opportunities within your dedicated market (IFF’s), creating leads and planning \& facilitating customer meetings to maximise opportunities
Identify opportunities to support delivery of agreed commercial trade budgets
Promote CMA CGM Group Services and Non\-Maritime products (e\-commerce, VAS, intermodal, CEVA…)
Work with Sales Support teams to ensure customer pricing requests are delivered effectively and in a timely manner
Relay other requests from customers to Customer Care team as required, ensuring our service levels remain as high as possible
Develop overall market share/turnover in accordance to commercial strategy
Management of customer credit facilities
Ensure all customer interactions are recorded in CRM
Update Agency Trade Manager with Market rates / Information as required
Update commercial data and customer feedback in CRM
WHAT ARE WE LOOKING FOR \| KNOWLEDGE, SKILLS AND EXPERIENCE
Extensive Sales and Account Management experience, preferably with demonstrable experience of working with key accounts / strategic customers within the Shipping or broader Logistics industries.
Excellent communication skills, with the ability to communicate effectively and confidently at all levels, both internally and externally
Excellent interpersonal skills, able to build rapport and effective working relationships with customers and key stakeholders
Strong personal resilience and organisational skills, with the ability to manage multiple priorities and tight deadlines in a fast\-paced environment
Excellent analytical skills, able to work confidently with data with a high attention to detail
Flexibility to travel as required \- this is a national role with regular travel across the UK.
Full UK driving licence.
WHAT DO WE OFFER?
Not only do we offer a competitive salary, we also offer a generous benefits package including:
25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Car allowance
Enhanced pension scheme up to 15% total contribution
Life assurance x4
Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
Private healthcare (BUPA), BUPA Dental Plan \+ Healthcare Cash plan, including an Employee Assistance Programme
Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity \& Paternity
Employee recognition awards
Considerable scope for personal and professional growth through the CMA CGM Academy
CMA CGM Group is proud to define itself as a family business built on strong human values.
Excellence
Exemplarity
Imagination
Boldness
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.
Our long\-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.
Come along on CMA CGM's adventure!
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