Junior Client Manager

Job Overview

As a Junior Client Manager, your primary focus will be converting warm inbound leads into loyal, long\-term clients. You will manage enquiries from initial contact through to close, building strong relationships, understanding client needs, and presenting our solutions in a clear and professional manner.

This is a fantastic opportunity for someone who enjoys speaking with people, thrives in a target\-driven environment, and wants to develop a long\-term career in business development and client management.

Responsibilities

• Identify and pursue new business opportunities through market research, networking, and outreach activities.


• Develop and maintain strong relationships with prospective and existing clients to foster long\-term partnerships.


• Prepare compelling proposals and presentations tailored to client needs.


• Collaborate with the marketing team to develop strategies that enhance brand visibility and generate leads.


• Utilise CRM software, to track interactions, manage pipelines, and analyse sales data.


• Conduct competitor analysis to stay informed of industry trends and identify areas for growth.


• Attend industry events, conferences, and meetings to represent the organisation professionally.


• Work closely with internal teams to ensure client requirements are met efficiently and effectively.

• Excellent communication skills, both phone and email


• Confident speaking with business owners and decision\-makers


• Good organisational and time management skills


• Strong Microsoft Excel skills essential, including confidence working with spreadsheets, data and formulas


• Competent with Microsoft Office/Google Workspace


• Professional and confident manner


• Ability to work towards targets and KPIs

• Proven experience in sales or business development roles, preferably within a similar industry.


• Proficiency in CRM software such as Salesforce is essential; experience with other CRM tools is advantageous.


• Strong organisational skills with the ability to manage multiple priorities simultaneously.


• Excellent verbal and written communication skills in British English.


• Demonstrated ability to build rapport and negotiate effectively with clients at various levels.


• Self\-motivated with a proactive approach to achieving targets and driving results.


• A relevant degree or professional qualification in Business Administration, Marketing, or related fields is desirable but not essential. This role offers an excellent opportunity for ambitious professionals eager to contribute to organisational growth while developing their career within a supportive environment.


• Experience with working in B2B sales and SME's


• Previous sales, telesales, lead generation or customer service experience


• Experience using a CRM system (e.g. Workbooks, HubSpot, Salesforce)


• Business, sales or marketing qualification (A\-Level, BTEC, NVQ or degree)


• Experience in financial services, tax, accountancy or commercial property sectors


• Full UK driving licence (if required for the role)

Benefits:

• Company pension


• Sick pay


• Work from home

• B2B sales: 1 year (required)

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