Joint International Crime Centre (JICC) Manager
Apply before
16/07/2026, 23:55
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Reference number
1100
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Salary
£55575
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RRA \- Recruitment and Retention Allowance (Per Annum)
£ 1000
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Role grade
G3
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Contract type
Permanent
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Command
Across Commands
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Business Area
Across Business Areas
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Type of role
Intelligence, Operational Research
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Working pattern
Full time, Job share
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Number of roles available
3
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Joint International Crime Centre (JICC) Manager
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Location(s)
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Warrington
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About the Role
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Information about the Command
The National Crime Agency’s Mission is to protect the public from serious and organised crime by targeting and pursuing those criminals who pose the greatest risk to the UK.
The NCA has a wide remit and we are looking for committed individuals to join us and to provide vital professional expertise across the NCA. There are roles within our operational and capabilities functions.
Our constantly evolving and expanding capabilities means that we need people with experience of project management to policing, crime analysis to commercial procurement.
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Information about the Business Area
Placement in a business area will be dependant upon the command chosen.
Please view our Home page to see more detailed information on our various commands and business areas.
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Role Summary
These roles will be available within the International Directorate.
As a Joint International Crime Centre (JICC) Manager, you will provide leadership within a critical 24/7 operational environment at the heart of the UK’s response to international crime. You will lead and develop teams, oversee complex national and international law enforcement activity, and coordinate effective operational delivery across a diverse network of UK and overseas partners. Responsible for managing risk, maintaining high standards of performance and service, and driving continuous improvement, you will play a key role in delivering international cooperation through INTERPOL, Europol, extradition, biometrics and wider policing support functions. Through strong leadership, sound judgement and effective partnership working, you will help protect the public, disrupt serious and organised crime (SOC), and strengthen the UK's law enforcement response to cross\-border criminal threats.
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Role Description
As a JICC Manager within the National Crime Agency’s (NCA) International Directorate, you will play a pivotal leadership role at the heart of the UK’s response to international crime, leading operational delivery across a complex network of domestic and international partners to protect the public and support national security objectives. Working in a fast\-paced, high\-demand 24/7 environment, you will ensure the effective coordination of international law enforcement activity, balancing competing priorities, managing risk, and delivering high\-quality services that meet the needs of operational partners and customers.
The International Directorate works with partners across the globe to coordinate UK law enforcement activity overseas, supporting the identification, location and return of offenders, gathering and sharing intelligence, and delivering operational outcomes against SOC and wider criminality with an international dimension. Through its International Liaison Officer network, Regional Desks, Joint International Crime Centre and enabling functions, the Directorate provides the operational reach, expertise and partnerships necessary to support UK law enforcement objectives around the world.
Within this context, the JICC leads, coordinates and supports lawful international cooperation on behalf of UK policing and wider law enforcement, providing a critical 24/7 capability that responds to operational requirements from domestic and overseas partners. Comprised of approximately 300 NCA officers, seconded police officers and police staff, the JICC serves as a centre of excellence for international cooperation, ensuring that law enforcement agencies can access the full range of NCA international capabilities to tackle cross\-border criminal threats.
As a Manager within the JICC, you will lead and develop teams of officers responsible for handling diverse and often complex national and international law enforcement enquiries. You will provide visible and effective leadership in a demanding operational environment, managing performance, supporting staff wellbeing, and fostering a culture of continuous improvement, professionalism and collaboration. You will build and maintain strong relationships with a wide range of UK and international stakeholders, using your influencing and communication skills to achieve operational outcomes and strengthen partnership working.
You will be responsible for overseeing operational activity, identifying and mitigating risk, ensuring compliance with relevant legislation, policy and international cooperation frameworks, and maintaining high standards of service delivery. You will also contribute to the continuous development of the JICC and the wider International Directorate by leading change initiatives, improving processes and identifying opportunities to enhance efficiency, effectiveness and the use of technology. Success in this role will require adaptability, sound judgement, resilience and the ability to respond confidently to changing operational demands while maintaining focus on organisational priorities and delivering tangible outcomes against SOC.
Core JICC Functions and Services
The JICC delivers a range of specialist functions and services that enable UK policing and wider law enforcement to tackle international crime effectively and efficiently.
UK INTERPOL Bureau (National Central Bureau Manchester) \- Manages a broad portfolio of enquiries in support of UK and international criminal investigations through INTERPOL communication channels. Coordinates international intelligence exchanges and facilitates cooperation between law enforcement authorities worldwide. Handles complex and often high\-profile cases, working closely with key partners to manage risk and deliver operational outcomes. Provides expert advice and support on the use of INTERPOL capabilities and international cooperation mechanisms.
UK Europol National Unit (ENU) \- Maximises the use of Europol capabilities for the benefit of UK law enforcement. Provides practical guidance and support to UK partners on engaging with Europol services and systems. Drives intelligence development opportunities and operational collaboration. Supports the UK Liaison Bureau at Europol and strengthens cooperation with European law enforcement partners.
JICC Biometrics \- Manages the international exchange of DNA and fingerprint data through established cooperation frameworks, including PRUM. Develops intelligence opportunities arising from biometric matches to support criminal investigations. Provides specialist advice on the operational use of biometrics, including watchlisting and biometric analysis. Enhances the ability of policing and wider law enforcement to prevent, detect and investigate criminality through the effective use of biometric intelligence.
National Extradition Unit (NEU) \- Assesses, triages and develops intelligence opportunities arising from extradition requests. Leads activity to locate, arrest and return wanted fugitives to the UK or overseas jurisdictions. Utilises the full range of JICC and NCA capabilities to progress high and medium\-risk cases. Coordinates operational activity with domestic and international partners to ensure effective fugitive management.
International Tactical Advisor (ITA) Network \- Provides specialist training, guidance and tactical advice to UK policing and wider law enforcement. Supports partners in navigating international enquiries and cooperation processes. Facilitates access to JICC services, expertise and wider NCA international capabilities. Promotes best practice and enhances operational effectiveness across the law enforcement community.
Foreign Law Enforcement Community (FLEC) Engagement \- Leads engagement with foreign law enforcement agencies represented in the UK. Manages enquiries and provides operational and tactical advice to international partners. Strengthens partnership working and facilitates access to UK law enforcement capabilities. Supports collaborative responses to cross\-border criminal threats.
International Police and Judicial Cooperation \- Delivers specialist support relating to international police and judicial cooperation. Ensures a consistent, professional and coordinated response to operational and strategic issues. Facilitates effective collaboration between UK and overseas authorities. Supports communities across the UK by enabling timely and lawful international cooperation.
International Improvement Team \- Drives continuous improvement across the International Command. Identifies and implements innovative technologies, processes and ways of working to enhance operational effectiveness. Works collaboratively with internal and external stakeholders to deliver organisational change. Promotes a p
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