IT Systems & SharePoint Support Engineer
<p><span style="font-size: 10pt;">Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.</span></p>
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<p><span style="font-size: 10pt;"><strong>Who we are supporting</strong><strong> </strong></span></p>
<p><span style="font-size: 10pt;">The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.</span></p>
<p><span style="font-size: 10pt;">The NCIA provides a wide range of services, including:</span></p>
<ul>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.</span></li>
<li style="font-size: 10pt;"><span style="font-size: 10pt;">Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.</span></li>
</ul>
<p><span style="font-size: 10pt;">Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.</span></p>
<p><span style="font-size: 10pt;"><strong>The program </strong></span></p>
<p><span style="font-size: 10pt;"><strong>Assistance and Advisory Service (AAS)</strong></span></p>
<p><span style="font-size: 10pt;">The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.</span></p>
<p><span style="font-size: 10pt;">To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.</span></p>
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<div class="react-pdf__Page__textContent textLayer" data-main-rotation="0"><span id="p74R_mc1" class="markedContent">IT Systems & SharePoint Support Engineer</span><span id="p74R_mc2" class="markedContent"><br>Role ID – 2026-0142</span><span id="p74R_mc3" class="markedContent"><br>Role Background</span><span id="p74R_mc4" class="markedContent"><br>NCIA requires</span><span id="p74R_mc5" class="markedContent"> Shared Technical Work Area (STWA) Support Services</span><span id="p74R_mc6" class="markedContent"> for its facility</span><span id="p74R_mc7" class="markedContent"><br>in The Hague.</span><span id="p74R_mc8" class="markedContent"><br>The role supports three main areas: development and launch of a</span><span id="p74R_mc9" class="markedContent"> SharePoint-based</span><span id="p74R_mc10" class="markedContent"><br>STWA booking site</span><span id="p74R_mc11" class="markedContent">, technical setup/testing of the STWA environment for the</span><span id="p74R_mc12" class="markedContent"> Business</span><span id="p74R_mc13" class="markedContent"><br>Continuity Project (BCP)</span><span id="p74R_mc14" class="markedContent">, and review/migration/organisation of STWA technical</span><span id="p74R_mc15" class="markedContent"><br>documentation.</span><span id="p74R_mc16" class="markedContent"><br>Role Duties and Responsibilities</span><span id="p74R_mc17" class="markedContent"><br></span><span id="p74R_mc18" class="markedContent"> Develop, configure, test and support the launch of the</span><span id="p74R_mc19" class="markedContent"> STWA SharePoint</span><span id="p74R_mc20" class="markedContent"><br>booking site</span><span id="p74R_mc21" class="markedContent">.</span><span id="p74R_mc22" class="markedContent"><br></span><span id="p74R_mc23" class="markedContent"> Identify issues and improvements before final release.</span><span id="p74R_mc24" class="markedContent"><br></span><span id="p74R_mc25" class="markedContent"> Install and configure equipment within the STWA technical environment.</span><span id="p74R_mc26" class="markedContent"><br></span><span id="p74R_mc27" class="markedContent"> Perform technical checks, infrastructure testing and readiness validation.</span><span id="p74R_mc28" class="markedContent"><br></span><span id="p74R_mc29" class="markedContent"> Configure and test the STWA environment for</span><span id="p74R_mc30" class="markedContent"> high-load BCP scenarios</span><span id="p74R_mc31" class="markedContent">.</span><span id="p74R_mc32" class="markedContent"><br></span><span id="p74R_mc33" class="markedContent"> Troubleshoot hardware, software and network-related issues.</span><span id="p74R_mc34" class="markedContent"><br></span><span id="p74R_mc35" class="markedContent"> Review and update technical documentation and SOPs.</span><span id="p74R_mc36" class="markedContent"><br></span><span id="p74R_mc37" class="markedContent"> Document equipment installations, configurations, network mappings, test</span><span id="p74R_mc38" class="markedContent"><br>results, risks and follow-up actions.</span><span id="p74R_mc39" class="markedContent"><br></span><span id="p74R_mc40" class="markedContent"> Review STWA and CSE documentation libraries.</span><span id="p74R_mc41" class="markedContent"><br></span><span id="p74R_mc42" class="markedContent"> Migrate relevant documentation into a central repository and establish a lean,</span><span id="p74R_mc43" class="markedContent"><br>maintainable structure.</span><span id="p74R_mc44" class="markedContent"><br></span><span id="p74R_mc45" class="markedContent"> Support integration of the booking site with the CSU SharePoint site.</span><span id="p74R_mc46" class="markedContent"><br></span><span id="p74R_mc47" class="markedContent"> Coordinate with service owners, technical teams and operational users.</span><span id="p74R_mc48" class="markedContent"><br>Essential Skills</span><span id="p74R_mc49" class="markedContent"><br></span><span id="p74R_mc50" class="markedContent"> SharePoint site configuration/development, including pages, lists, libraries and</span><span id="p74R_mc51" class="markedContent"><br>booking/workflow solutions.</span><span id="p74R_mc52" class="markedContent"><br></span><span id="p74R_mc53" class="markedContent"> Technical equipment installation, configuration and testing.</span><span id="p74R_mc54" class="markedContent"><br></span><span id="p74R_mc55" class="markedContent"> Infrastructure readiness testing and technical validation.</span><span id="p74R_mc56" class="markedContent"><br></span><span id="p74R_mc57" class="markedContent"> Strong</span><span id="p74R_mc58" class="markedContent"> engineering and system administration</span><span id="p74R_mc59" class="markedContent"> skills.</span><span id="p74R_mc60" class="markedContent"><br></span><span id="p74R_mc61" class="markedContent"> Hardware, software and network troubleshooting.</span><span id="p74R_mc62" class="markedContent"><br></span><span id="p74R_mc63" class="markedContent"> Technical and operational documentation management.</span><span id="p74R_mc64" class="markedContent"><br></span><span id="p74R_mc65" class="markedContent"> Ability to create clear and maintainable documentation structures.</span><span id="p74R_mc66" class="markedContent"><br></span><span id="p74R_mc67" class="markedContent"> CIS security best practices and security principles.</span><span id="p74R_mc68" class="markedContent"><br></span><span id="p74R_mc69" class="markedContent"> Service delivery processes.</span><span id="p74R_mc70" class="markedContent"><br></span><span id="p74R_mc71" class="markedContent"> Coordination across technical teams, service owners and business stakeholders.</span><span id="p74R_mc72" class="markedContent"><br></span><span id="p74R_mc73" class="markedContent"> Strong problem-solving and customer support skills.</span><span id="p74R_mc74" class="markedContent"><br></span><span id="p74R_mc75" class="markedContent"> Fluent written and spoken English.</span><span id="p74R_mc76" class="markedContent"><br>Desirable:</span><span id="p74R_mc77" class="markedContent"><br></span><span id="p74R_mc78" class="markedContent"> Previous NATO/NCIA experience.</span><span id="p74R_mc79" class="markedContent"><br></span><span id="p74R_mc80" class="markedContent"> Experience in an international military/civilian environment.</span><span id="p74R_mc81" class="markedContent"><br></span><span id="p74R_mc82" class="markedContent"> Business Continuity
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