via reed · 1 June 2026 ·5 days ago

IT Manager

HW Select Ltd
London Full-time
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IT Manager – London (Office Based)

Hands-on IT Infrastructure Manager owning the technology environment for this Companies London headquarters, with responsibility for other offices.

This isn't a pure service desk role. You'll be the go-to person for everything from Microsoft 365 administration and Entra ID to firewall management, server infrastructure, and vendor contracts. You'll report directly to the Global VP of IT & Digital and be trusted to keep a busy corporate office running without close supervision.

What you'll be doing:

  • Running the IT service desk and owning incident, problem, and change management

  • Managing the full Microsoft 365 estate including Exchange Online, Teams, SharePoint, Intune, and Entra ID

  • Owning London office infrastructure — servers, networking, firewalls (Fortigate), backups, and telephony

  • Administering SSO and identity management across the application estate

  • Managing key supplier relationships

  • Driving service quality through SLA reporting, trend analysis, and continuous improvement

Key skils:
  • 5+ years in IT support with at least 2 in a management role

  • Deep Microsoft 365 and Entra ID expertise — this is non-negotiable

  • Networking and infrastructure skills (LAN/WAN, DNS, SD-WAN, Fortigate)

  • ITIL Foundation certified

  • Someone who can work independently, communicate clearly with senior stakeholders, and keep things running under pressure

Desirable: Halo ITSM experience, Microsoft certifications, Azure exposure

This is a fully office-based role, five days a week in London.

This listing is from reed. View original listing ↗

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HW Select Ltd

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