IT Infrastructure Engineer

About the Role

We're looking for an experienced, hands\-on Infrastructure Engineer to take ownership of our IT environment and client\-facing projects. This is a broad, varied role suited to someone who thrives on tackling new challenges, can move between strategic planning and practical delivery, and is comfortable being a point of escalation. You'll plan and deliver projects end\-to\-end, support and improve infrastructure, and help drive productivity, security, and redundancy across the business.

Key Responsibilities

Project Delivery \& Management

• Scope, propose, plan, and deliver IT infrastructure projects from initial consultation through to handover


• Produce proposals, estimations, and documentation, and manage projects against agreed timelines


• Plan and execute migrations and deployments out of hours where needed to minimise business disruption


• Provide on\-site delivery, including handover guides and supporting documentation

• Set up, configure, and migrate Microsoft 365 tenancies (Exchange, SharePoint, OneDrive, Teams)


• Configure Entra ID, including conditional access and security policies


• Deploy and manage Intune policies and applications for streamlined device onboarding and management


• Build deployment packages and onboarding automation (e.g. via PowerShell)

• Install and configure on\-site network infrastructure — cabinets, cabling, patching, and structured wiring


• Configure routers, firewalls, and network hardware (e.g. pfSense, UniFi)


• Set up site\-to\-site and client\-to\-server VPNs


• Work with virtualisation (e.g. Hyper\-V) and support server migrations to data centres


• Manage and maintain telecommunications systems (e.g. 3CX)

• Provide end\-user support remotely and on\-site


• Perform patch management across servers and workstations


• Build, configure, and deliver client computer systems with an emphasis on tidiness and cable management


• Set up and manage MDM for iOS/macOS via Apple Business Manager and Intune


• Maintain and update deployment pipelines (e.g. MDT)

Essential

• Significant hands\-on experience across IT hardware and software


• Strong working knowledge of Microsoft 365, Entra ID, and Intune


• Experience with network infrastructure installation and configuration (routers, firewalls, VPNs, cabling)


• Experience planning and delivering IT projects end\-to\-end


• Self\-sufficient, adaptable, and comfortable acting as an escalation point


• Excellent communication skills with both colleagues and clients


• Full driving licence

Benefits:

• Free parking


• On\-site parking

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