Internal Sales Support - Key Accounts
The Vacancy
Let us tell you about the opportunity
This is a great opportunity to join Internal Sales on a 12 month FTC where you will be part of a collaborative team supporting a high\-performing sales function.
There is no cold calling or direct sales targets \- this is a true support and insight\-driven role to enable success behind the scenes. You’ll work closely with our National Account Leads, Account Managers and the wider business to support our dealer and broker network \- helping us make smarter decisions through data, build stronger relationships, and deliver excellent service. If you enjoy a mix of data, relationships, and problem solving, this role offers real variety and impact.
What will your day look like?
No two days are the same, but you can expect to:
Act as a key contact for dealers and brokers, building strong, trusted relationships through regular interaction
Provide front\-line support to sales, acting as the go\-to for queries and account insights
Produce monthly, weekly, and ad hoc management information (MI) reports to support decision\-making
Carry out data analysis to identify trends, risks, and opportunities across accounts
Complete audit and oversight activity to ensure compliance with FCA and internal guidelines
Work closely with internal teams to support account performance and continuous improvement
This role offers a strong blend of administration, reporting, and audit work, combined with meaningful stakeholder engagement.
What do we expect from you?
Proven success in sales support / relationship management
Highly analytical with proven ability to identify opportunities/problems from MI / data suites
Great time management and organisational skills
Basic to intermediate Excel skills, to be assessed at interview stage
Logical approach to data, process and problem solving
Self\-motivated and driven – comfortable in a fast paced environment
Ability to recommend and deliver innovative and creative ideas
Attention to detail
Excellent influencing skills
In\-depth knowledge of Regulation/Consumer duty and the Motor finance market would be highly desirable.
What can you expect from us?
A hybrid working policy, 2 days per week onsite in our central Cardiff office
A friendly and flexible culture, the same as how we work with our customers
A growing organisation that means there’s lots of opportunities to progress
A drive for continuous improvement, which you will be empowered to get behind from day one
And of course, you will be rewarded competitively, with great range of core benefits including; annual bonus, up to 10% employer contribution pension, private medical with BUPA and 38 days holiday (including bank holidays)
Still curious?
Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
Please note: we have a thorough background checking process, which includes financial and criminal record checks
The Company
We're one of the largest lenders in the UK used car finance market. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options.
Behaviour Framework
Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.
Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.
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Our Benefits
Not only does MotoNovo Finance offer a competitive remuneration package, we also offer one of the best benefits packages in Wales. Inclusive of our healthcare cover, pension schemes, and our employee assistance programmes, we have also installed a staff bar, game machines, and a pool table.
When you choose to build your career with MotoNovo Finance, we choose to invest in you.
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Click to see full list of benefits
Hybrid Working
Your Company Benefits Aviva Digital GP
Bus And Tram Benefit
Employee Assistance Programme
Eyecare Voucher \& Display Screens/Desk
Set\-Up
Flu Jab Vouchers
Group Income Protection
Life Assurance
Metrolink Annual Pass \& Clipper Ticket
Microsoft Discounts
Private Medical Insurance
Shopping Discounts
Toothfairy
Your Workplace Pension
Benefits You Can Choose
Critical Illness
Cycle To Work
Dental Insurance
Give As You Earn
Government Tax\-Free Childcare Scheme
Octopus Electric Vehicles
Save Our Planet
Season Ticket Loan
Spouse Or Partner Life Assurance
Technology
Wearable Technology
Wellbeing App
Will Writing
Documents
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