Internal Sales Support - Key Accounts
Let us tell you about the opportunity
This is a great opportunity to join Internal Sales on a 12 month FTC where you will be part of a collaborative team supporting a high\-performing sales function.
There is no cold calling or direct sales targets \- this is a true support and insight\-driven role to enable success behind the scenes. You’ll work closely with our National Account Leads, Account Managers and the wider business to support our dealer and broker network \- helping us make smarter decisions through data, build stronger relationships, and deliver excellent service. If you enjoy a mix of data, relationships, and problem solving, this role offers real variety and impact.
What will your day look like?
No two days are the same, but you can expect to:
- Act as a key contact for dealers and brokers, building strong, trusted relationships through regular interaction
- Provide front\-line support to sales, acting as the go\-to for queries and account insights
- Produce monthly, weekly, and ad hoc management information (MI) reports to support decision\-making
- Carry out data analysis to identify trends, risks, and opportunities across accounts
- Complete audit and oversight activity to ensure compliance with FCA and internal guidelines
- Work closely with internal teams to support account performance and continuous improvement
- This role offers a strong blend of administration, reporting, and audit work, combined with meaningful stakeholder engagement.
- Proven success in sales support / relationship management
- Highly analytical with proven ability to identify opportunities/problems from MI / data suites
- Great time management and organisational skills
- Basic to intermediate Excel skills, to be assessed at interview stage
- Logical approach to data, process and problem solving
- Self\-motivated and driven – comfortable in a fast paced environment
- Ability to recommend and deliver innovative and creative ideas
- Attention to detail
- Excellent influencing skills
- In\-depth knowledge of Regulation/Consumer duty and the Motor finance market would be highly desirable.
- A hybrid working policy, 2 days per week onsite in our central Cardiff office
- A friendly and flexible culture, the same as how we work with our customers
- A growing organisation that means there’s lots of opportunities to progress
- A drive for continuous improvement, which you will be empowered to get behind from day one
- And of course, you will be rewarded competitively, with great range of core benefits including; annual bonus, up to 10% employer contribution pension, private medical with BUPA and 38 days holiday (including bank holidays)
Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
Please note: we have a thorough background checking process, which includes financial and criminal record checks
We're one of the largest lenders in the UK used car finance market. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options.
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