Internal Sales Manager

We are recruiting an Internal Sales Manager to take ownership of our internal sales processes and customer follow\-up activity, using a newly implemented Dynamics 365 CRM system.

This is a structured, process\-driven role focused on ensuring all leads, quotes, and customer interactions are consistently managed, followed up, and recorded.

Key Responsibilities

• Manage leads, accounts, and opportunities within Dynamics CRM


• Ensure all enquiries and quotes are followed up in a timely and consistent manner \[Job Descriptions \| Outlook]


• Maintain accurate and reliable CRM data across all customer records \[Re: Dynami...365 Sales \| Outlook]


• Monitor customer activity to identify gaps or reduced ordering


• Re\-engage inactive and lapsed customers through planned contact


• Follow structured call cycles and internal processes


• Work closely with sales, production, and customer service teams to support order flow

• Experience in internal sales, customer service, or account support (B2B)


• Highly organised with a methodical, process\-led approach


• Comfortable working with systems, data, and structured workflows


• Reliable, consistent, and detail\-focused


• Strong communication skills (primarily phone and email)

What You’ll Get

• £32k–£35k basic salary (DOE)


• Stable, structured role within a growing business


• Opportunity to take ownership of internal systems and processes

Benefits:

• Company pension


• On\-site parking

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