Internal Sales Executive
Internal Sales Executive
Current location: Station Road, Crewkerne, Somerset, TA18 8AR
Future location: Eaglewood Park, Dillington Estate, Somerset, TA19 9DQ, from 2027
Hours: 35 hours per week, Monday to Friday
Contract: Permanent
Please note that IQD Frequency Products is currently based on Station Road in Crewkerne. From 2027, the business is expected to relocate to Eaglewood Park, Dillington Estate, Somerset, TA19 9DQ. Applicants should be comfortable working at the current Crewkerne location and relocating to the new site when the move takes place.
About this role
IQD Frequency Products is looking for an Internal Sales Executive to join our Internal Sales team during an exciting period of growth. Reporting to the Internal Sales Team Lead, you will help grow profitable sales across an assigned region while providing responsive, practical and high quality support to existing and prospective customers.
You will build trusted relationships with distributors and direct business customers, respond to enquiries, prepare quotations and work closely with Business Development Managers and colleagues across IQD. This is an excellent opportunity for someone who enjoys working with customers, has a proactive approach and wants to develop their career within a specialist technology business.
About IQD Frequency Products
IQD is a leading specialist in timing and frequency control solutions. We deliver high quality products and expert customer support to a long established global customer network. Based in Crewkerne, Somerset, IQD is a recognised centre of excellence in frequency products within the Würth Elektronik WE eiSos group.
We combine the global infrastructure and support of a larger organisation with the responsiveness and agility of a smaller business. Our specialist products help customers address timing, stability and signal control requirements across a wide range of electronic applications.
Our culture
We foster a collaborative, inclusive and supportive working environment where people are respected, valued and encouraged to contribute. Our culture is built on:
- Respect and integrity
- Open communication
- Continuous learning and development
- Collaboration and teamwork
- A commitment to quality and continuous improvement
What you will do
- Grow profitable sales within your assigned region across existing and new products.
- Build and maintain productive relationships with distributors and direct business customers.
- Provide dedicated sales support to existing and prospective customers.
- Respond promptly and professionally to enquiries received through website chat, email, inbound calls and other channels.
- Act as an initial point of contact for customers and prospective customers.
- Evaluate sales enquiries and prepare quotations, project details and appropriate pricing levels.
- Proactively contact existing and prospective customers by telephone and email.
- Work closely with Business Development Managers to support account development and sales growth.
- Gather and record relevant market information about prospective customers and competitors.
- Establish strong working relationships with internal colleagues and external customers.
- Share useful customer and market insight to support future sales strategies and internal projects.
- Attend customer meetings, conferences and trade exhibitions when required.
- Undertake occasional overseas travel and overnight stays when required.
- Carry out other reasonable duties that are appropriate to the role.
Essential skills and experience
- Experience in a sales or customer service role, preferably in a business to business environment.
- Understanding of sales processes, quotation management and customer relationship management systems.
- Clear written and verbal communication skills, including a professional telephone manner.
- Commercial awareness, negotiation skills and the ability to analyse customer enquiries.
- Strong planning, organisation and time management skills, with the ability to meet deadlines.
- Good IT skills and confidence using Microsoft Office and customer relationship management systems.
- Fluency in written and spoken English.
- Ability to work independently and collaboratively as part of a team.
- Adaptability and resilience, with the ability to manage multiple priorities.
- Accuracy, attention to detail, confidentiality and integrity.
- A customer focused and proactive approach to relationship building.
- A relevant sales, customer service or business administration qualification, or equivalent experience.
- Experience in the electronic components industry.
- Experience working with distributors and direct business customers.
- A second language.
- Hybrid and flexible working may be available for eligible roles, although some positions require full time office attendance.
- 35 hours per week, Monday to Friday.
- BUPA Cash Plan.
- Life assurance.
- Training and development opportunities.
- Career progression opportunities.
- Bank holidays plus Christmas and New Year office closure.
- Complimentary refreshments, including tea, coffee and fresh fruit.
- On site car parking.
If you are organised, customer focused and motivated by the opportunity to support sales growth within a specialist technology business, we would like to hear from you.
Please submit your application through Indeed, explaining how your experience and skills match the role.
For a full list of company benefits, please visit the IQD Frequency Products website.
Job Types: Full\-time, Permanent
Benefits:
- Company events
- Company pension
- On\-site parking
- Referral programme
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