Inside Sales Representative - Entry
Job Requisition ID: 56470
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation\-driven growth model takes advantage of world\-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8\.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
The Role
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The *Inside Sales Representative*is responsible for day to day management and growth of their assigned customer base and territory. This individual will develop phone\-based account and territory management plans and generate sales leads, initiate prospect calls, and establish ongoing rapport with existing and potential customers.
Location: Rotterdam, The Netherlands or Ghent, Belgium attending Monday \- Thursday to the office, Friday optional from home.
Responsibilities
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- Develop and utilize territory management plan
- Identify and cold\-call prospects
- Support account managers in generating new business by creating and delivering qualified opportunities
- Make outbound follow\-up calls to existing customers via telephone and email cross\-sell and up\-sell
- Handle inbound, unsolicited prospect calls, internet leads, and convert them into sales
- Service existing accounts consisting of order follow\-ups; complaint handling; resolving credit concerns; sample follow ups; and other account related issues
- Provide Voice of Customer feedback including product quality, performance and service issues and concerns
- Communicate the entire offering and value, including product/service features and benefits, prices, and credit terms
- Provide ongoing sales demand forecasts
- Negotiate business to close including pricing, sales terms and other conditions
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- BS/BA in business related discipline
- Previous inside sales or customer service experience, preferred
- Experience with CRM and other sales systems and tools
Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.
Job Segment: Inside Sales, Telemarketing, Network, Sales Rep, Sales, Technology
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