Incident Administrator

An exciting opportunity has arisen within the Clinical Governance Team for an Incident Coordinator for a 6 month secondment.

The post holder has a key trust\-wide role in the work of the Governance Support Team, through the design, development and effective management and co\-ordination of all administration services relating to Patient Safety Incidents (PSIs). Facilitating the management and operation of patient safety incident processes, including the analysis and presentation of data, reviewing and grading of PSIs, providing narrative and performance data for production of various high\- level reports including the annual and quarterly reports to Board level Committees.

Responsible for:

Managing operation of service and PSI specific information systems

Developing administrative working protocols and practices for trustwide implementation.

Assist the Patient Safety Specialist and Patient Safety Team in developing, implementing and maintaining PSI specific policies, protocols and related s ystems.

Coordinate the investigation of PSIs and monitor the progress of investigations to ensure responses are made within timescales.

Proactively engage in policy development, providing and contributing information in line with the Patient Safety Incident Response Plan.

Coordinate patient safety actions and learning response data and information for presentation at Trustwide meetings.

Coordinate and minute meetings associated with PSIs and learning responses and provide in a timely manner.

Ensure the Trust Risk Management system reflects the current status of all PSIs and associated learning responses and be able to present this information upon request.

Proactively work with triage and grading processes to ensure timely responses for PSIs.

Have a clear understanding of the potential implication of PSIs which may impact significantly on the Trust and be responsible for escalating incidents of concern following their disclosure.

Develop and foster exceptional working relationships with services on all matters relating to PSIs.

The post holder will work to defined policies but is required to work on own initiative, utilising broad guidance as required

We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in

Hampshire.

Working in Sussex \& Hampshire:

Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns.

Enjoy a range of beautiful rural settings and bustling city locations.

With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure.

The 6 month secondment is for a busy role, requiring good communication, interpersonal and IT skills. The successful applicant will be able to demonstrate a flexible and calm approach to work, with an ability to prioritise and manage workloads.

Individuals will be able to work both as part of a team and independently and be committed to consistently delivering a quality service, which promotes good customer service and effective working relationships.

Please see attached job description and person specification for more details on the main duties of the role.

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