via reed · 29 May 2026 ·8 days ago

IFA Administrator

Venn Wealth Management
Chester Full-time GBP 28,000 – 35,000
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Experienced IFA Administrator

We are looking for an experienced IFA Administrator to join a professional and client-focused financial planning team. This is an excellent opportunity for someone with strong technical knowledge, exceptional attention to detail, and a proactive approach to supporting Advisers and delivering a first-class client experience.

Key Responsibilities:

  • Provide high-quality administrative support to Advisers and Paraplanners throughout the client journey.

  • Prepare client packs, valuations, meeting documentation, and review paperwork.

  • Process new business, top-ups, withdrawals, switches, and transfers accurately and efficiently.

  • Liaise with product providers and platforms to obtain policy information, monitor progress, and resolve queries.

  • Maintain accurate client records and update the CRM system in line with internal procedures.

  • Support annual review processes and ongoing servicing requirements.

  • Assist with compliance and file checking to ensure records meet FCA and internal standards.

  • Communicate professionally with clients, providers, and colleagues to ensure a smooth and positive experience.

About You:
  • Previous experience in an IFA Administrator, Wealth Management Administrator, or similar financial services support role.

  • Strong understanding of pensions, investments, protection products, and financial planning administration.

  • Knowledge of FCA and compliance requirements within a regulated environment.

  • Excellent organisation skills with the ability to manage multiple cases and deadlines.

  • Strong attention to detail and a methodical, accurate approach to work.

  • Confident written and verbal communication skills.

  • Advanced working knowledge of iO / Intelligent Office / Intelliflo CRM is essential.

  • Working towards or interested in professional qualifications would be advantageous.

What We Offer:
  • Competitive salary of £28,000 – £35,000, depending on experience.

  • Supportive and collaborative team environment.

  • Opportunities for professional development and career progression.

  • Study support for relevant industry qualifications, where applicable.

  • Paid city centre car parking, a discretionary annual bonus, and 25 days’ holiday plus bank holidays.

If you are an organised and experienced IFA Administrator, looking to join a growing financial planning business where you can have a real input, we would love to hear from you! Please apply with your CV outlining your relevant experience.

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