Hub Operations Manager

Hub Operations Manager
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Vacancy Salary£56,134 plus Benefit's, Bonus \& Car AllowanceVacancy LocationRugby *This is a* *permanent,* *full time* *vacancy* *that will close* *in 21 hours* *at 23:59 BST.*The Vacancy
Were Hiring!

HUB OPERATIONS MANAGER Night Shift – Join the Evri Rugby Hub Team!

Our Night Shift is where focus, leadership and pace come together. Join the Evri Hub Team and take control of a critical operation that keeps the UK moving while the rest of the world sleeps.

Evri is recruiting an Hub Operations Manager, for our NS shift, to help keep our national parcel network running smoothly. If you’re a confident leader who thrives on challenge, teamwork, and driving operational excellence, we want to hear from you.

This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!

As an Operations Manager, you’ll take full ownership of the operational performance of your shift. You’ll lead the Outbound teams, Manual and International processes, ensuring a safe, compliant, efficient and high\-performing operation.

You’ll be responsible for creating a high‑performance culture, driving KPIs, maximising resource planning, solving operational challenges and delivering exceptional service for our clients. Your leadership will directly influence shift performance, cost control, employee engagement and continuous improvement across the hub.

Want to lead in a fast‑paced, high‑energy environment where every shift makes a difference?

Responsibilities

• Lead daily operations across Outbound, Manual and International functions for your designated shift


• Allocate resources effectively to meet volume and service demands across all shift hours


• Drive shift performance and ensure compliance with all H\&S, quality and SLA standards


• Use data to root\-cause failed KPIs and deliver clear action plans for improvement


• Coach, develop and engage your team through 1:1s, performance reviews and regular communication


• Control shift costs and ensure strong operational planning, reporting and accountability

Interested? Here’s what you’ll need to be successful

• Strong analytical mindset with the ability to influence stakeholders through data


• Experience leading and developing high\-performing operational teams


• Excellent written and verbal English with strong numerical capability


• Confident using Microsoft Office and internal operational systems


• Resilience, initiative and the ability to remain effective under pressure


• Full UK driving licence

If you’re ready to take on a key leadership role and make a real impact on our Night Shift we’d love to hear from you. Let’s deliver excellence together at Evri.

At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome

We’re excited for the future. Let’s deliver it together.

About Us
*Every parcel, every person, every place – every delivery made for you.*

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Our Benefits
Free digital GP service for all colleagues and their family

Wagestream \- access a portion of your earned income before payday

Free basic Will and discounted partner mirror Will for all colleagues

Bonus schemes (grade dependent)

50% discount on sending parcels through Evri

Cycle to Work scheme

Company funded Life Assurance

Employee Assistance Programme with free counselling

Retailer discounts

Great career progression

Up to 26 days holiday

Voluntary flexible benefits at discounted corporate rates

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