Hub Administrator

We are looking for a hardworking, passionate and upbeat person to join our fantastic team at Town Square Spaces on a 3 month fixed term contract, covering a period of absence. TownSq are a B Corp who support freelancers, new company directors and aspiring entrepreneurs in starting up, raising investment and growing their businesses. We do this through providing spaces, business support and admin support.

The role of the Hub Administrator will be to support the manager in looking after our established community of members. You'll be passionate about customer service, personable and confident being front of house, helping the space continue to bring benefit to people, places and communities across Hereford and beyond.

PURPOSE OF THE JOB

• Support the Hub Manager with the day to day running of the hub


• Provide a warm, professional welcome to members, visitors and event delegates


• Help deliver TownSq events and host ad hoc events


• Support new member inductions

• Manage bookings for day passes, meetings and events


• Hands on setting up of meeting rooms \& event space


• Act as first point of contact for enquiries and event delegates


• Meet and greet at front of house


• Reach out to prospective customers and follow up new enquiries with the Hub Manager


• Create \& Support social media content for The Shell Store


• Keep the team updated on the events calendar

• Excellent communication and interpersonal skills


• Well organised, able to work under pressure


• Confident working on your own initiative and solving problems


• Social media knowledge


• Comfortable using Apple Mac, Microsoft Office and Canva


• Enthusiastic, positive attitude and keen to learn

You'll help create a welcoming, inclusive space where our community can thrive. As first point of contact for members, event delegates and enquiries, you'll manage bookings for day passes, meetings and events, and deliver great front of house hospitality.

You'll notice the little things: restocking supplies before they run out, helping set up an event, checking in with a member who needs support. You'll keep members updated on the events calendar and newsletters, reach out to prospective customers to build interest, and spot improvements without waiting to be asked.

This is a fixed term role, so you'll need to hit the ground running. You might come from hospitality, events, marketing or community management. What matters most is your attitude: positive, a strong communicator, and able to work independently and as part of a team. Knowing Hereford and the surrounding area would be a bonus but isn't essential.

This is a 30hr position with a salary of £26,000 pro rata.

Town Square is a B\-Corp and Committed to Equality accredited organisation: we are committed to promoting a diverse and inclusive community within both our team and our membership.

Job Type: Part Time

Salary: £26,000 pro rata (22\.5 hours per week)

Benefits include:

• Employee Assistance Programme


• Birthday day off


• Holiday shut down between Christmas \& New Year

Benefits:

• Casual dress


• Company pension


• Free parking


• On\-site parking

This listing is from Indeed. View original listing ↗