HR Manager

We are partnering with a well-established, multi-site business with the QSR industry to recruit an experienced HR Manager for a high-impact, operationally focused role. The business operates a large portfolio of sites across England and Wales and is entering an exciting phase of continued growth.

This is an excellent opportunity for a confident HR professional with strong generalist experience to join a fast-paced organisation and work closely with senior leadership.

The Role

Reporting directly to the Managing Director, the HR Manager will act as a trusted advisor to Operations, leading on employee relations while supporting wider people initiatives across the business. You will manage a small HR team and work closely with Payroll and senior operational stakeholders.

Key Responsibilities

• Provide day-to-day employee relations advice to managers and senior stakeholders


• Lead and support disciplinary, grievance and suspension cases, including investigations, hearings and documentation


• Manage redundancy processes, including consultations, communications and redundancy calculations


• Oversee settlement agreements and employment tribunal preparation


• Advise on sickness, capability and disability-related matters, including reasonable adjustments and risk assessments


• Provide guidance on right-to-work documentation and support internal audits


• Liaise with Immigration Enforcement where required


• Produce employment and immigration law updates for the business


• Support Gender Pay Gap reporting communications and data collation


• Lead HR projects focused on employee engagement, retention and operational improvements


• Deliver HR training and workshops to managers and operational teams across the UK


• Line manage and develop two junior HR team members

• Proven HR experience within QSR industry/ hospitality


• Strong working knowledge of UK employment law


• Confident managing complex and sensitive ER cases end to end


• Excellent written and verbal communication skills


• Organised, detail-oriented and commercially minded


• Able to build strong relationships with department leaders


• Comfortable presenting and training large groups

• Primarily office-based in Maidenhead, with hybrid working available (3 days office based)


• Occasional UK travel to support operational teams and training

• Salary of £55,000 – £60,000


• Hybrid working


• High-visibility role with direct exposure to senior leadership


• Opportunity to influence and shape HR practices in a growing hospitality business

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