HR and admin support officer

Job Summary

Keswick Care is a leading provider of children’s residential care, committed to creating safe, nurturing environments for the children in our care. We pride ourselves on delivering high\-quality services while supporting and developing our staff. Our values – Care, Respect, Integrity, and Excellence – guide everything we do. www.keswickcare.co.uk

If successful you will be required to complete a Disclosure Application Form and to provide criminal conviction information.

Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice.

All Keswick Care employees are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, or any other perceived difference.

Please click the link below to view our Safeguarding Policy

https

//keswickcare.co.uk/wp\-content/uploads/2022/04/Safeguarding\-policy\-statement.pdf

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The Role

We are looking for a motivated and professional HR and admin Support Officer to join our HR team.

You will provide front\-line HR support to managers and employees, ensuring compliance with company policies, safeguarding standards, and employment legislation. You will gain hands\-on experience across all HR processes from recruitment to retirement in a regulated care environment.

Key Responsibilities

• HR Service Delivery: Provide first\-line HR advice, support managers and staff, and maintain professional, confidential, and timely HR services.


• HR Administration \& Information Management: Maintain accurate employee records, support DBS checks, prepare contracts and HR documentation, and generate reports.


• Recruitment \& Onboarding: Assist in recruitment campaigns, conduct safer recruitment checks, and coordinate inductions.


• Employee Relations \& HR Processes: Support absence management, probation reviews, and employee relations matters.


• Continuous Improvement \& Projects: Identify HR process improvements and support wellbeing, engagement, and recognition initiatives.


• Personal \& Professional Development: Opportunity to complete the Level 3 HR Support Apprenticeship, engaging with mentors and learning opportunities.

Knowledge, Skills \& Behaviours

Knowledge:

• Understanding of HR policies, employment law, safer recruitment, and sector regulations.


• Awareness of HR’s role in supporting staff wellbeing and compliance.


• Familiarity with HR systems, processes, and reporting standards.

Skills:

• Professional HR service delivery, problem solving, and effective communication.


• Ability to maintain accurate HR data and support team initiatives.


• Strong teamwork and willingness to learn.

Behaviours:

• Honesty, integrity, and confidentiality.


• Flexibility to adapt to changing priorities.


• Resilience in a fast\-paced care environment.

Essential Requirements

• GCSEs in English and Maths (or willingness to achieve Level 2\).


• Strong administrative and organisational skills.


• Proficient in Microsoft Office (Word, Excel, Outlook).


• Interest in HR and the children’s care sector.


• Commitment to confidentiality and safeguarding.

Desirable although full training will be given

• Previous HR, administrative, or recruitment experience.


• Understanding of safer recruitment and Ofsted regulations.

Progression Opportunities

• HR Advisor / HR Officer


• HR \& Recruitment Coordinator


• Learning and Development roles


• Level 5 HR Consultant/Partner Apprenticeship

Why Join Us?

• Gain practical HR experience in a meaningful and rewarding sector.


• Option to complete a nationally recognised Level 3 apprenticeship.


• Develop skills and progress your HR career within a supportive organisation.


• Work in a company committed to staff wellbeing, development, and excellence.


• Entitlement to 28 days of annual leave (inclusive of bank holidays)


• Enrolment into our pension scheme


• Opportunities for progression into a Senior role and Management


• Progressive pay scale


• Comprehensive Induction


• A continuous \& comprehensive training package including Emergency First Aid at Work


• Option for enrolment onto fully funded Level 3 Apprenticeship


• DBS reimbursed after successful completion of probation


• Working in a small office environment


• Refer a Friend scheme – recommend a friend to come and work with Keswick Care and you’ll earn a £250 bonus!


• Monthly prize draw


• Sickness Bonus


• Duvet Days


• Loyalty Bonus


• Health Assured Employee assistance programme


• Specsavers free eye test and glasses voucher


• Access to a discount card offering high street discounts, half price restaurants, discounts on cinemas, family days out, theme parks etc.


• Work alongside Winners/Finalists/highly commended staff within The National Children and Young people awards


• Opportunity to attend our in house annual awards event.

Pay: £14\.24 per hour

Benefits:

• Company events


• Employee discount


• Free parking


• Health \& wellbeing programme


• On\-site parking

Work Location: In person

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